Wellness Operations Specialist
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Apple's Wellness team directly impacts the employee experience every day by providing care and support through top-notch onsite fitness and wellness services to Apple employees. Weʼre looking for someone who is passionate about delivering high quality and purposeful programs. As a Wellness Operations Specialist, you'll be responsible for oversight of the programs and day-to-day operations of the onsite Fitness and Wellness Centers and project support for Benefits and Wellness programs.
Description
Apple's Wellness Operations Specialist is action-oriented and thrives in a fast-paced environment. They are proactive with a team-oriented collaborative nature to complete deliverables and achieve goals and milestones; works closely with direct management and colleagues to streamline processes, engage in continuous improvements and resolve issues. They are the kind of person that is eager, ready to "roll up their sleeves", and is willing to do whatever is needed to keep things moving forward. They enjoy building solid working relationships with peers, cross functional teams, and partners.
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","responsibilities":"Oversight for Austin Wellness Centers facility operations; respond to site requests and escalations
Support the management of operational contract staff and vendors; inclusive of recruiting, interviewing, on-boarding, and scheduling
Support Wellness Center computer systems tracking, setup, and basic training for new providers
Coordinate daily facility operations with facilities teams and vendors, including routine walk throughs, facility projects, and work order management
Liaison between departments and stakeholders
Assist with fitness class program schedules, studios, and instructors
Financial management: Collaborate with operations team on operational budget, inventory, and purchases for planning, forecasting, and accruals, monthly spend reconciliation, review and pay invoices, and manage purchase requisitions
Support special events, as well as outreach programs with coordination and implementation
Point of contact for Wellness/Fitness offerings questions, inquiries, and feedback from team members.
Support additional Benefits and Wellness projects as needed
Preferred Qualifications
Bachelor's degree or equivalent experience in operations, fitness management, wellness administration, or related field
Solid customer service, fitness, and facility operational experience; knowledge of ACSM guidelines, and a First Aid/CPR certification is a plus
Experience supporting fitness, wellness, hospitality, or member-based operations preferred
Resourceful in shifting seamlessly between a variety of programs and work with minimal direction
Proven ability to be trustworthy with sensitive and confidential information
Must be a self-starter who can function independently and collaboratively
Ability to present in front of group and interact with leadership teams
High level understanding of Apple's hardware and software solutions
Flexibility to work as required to fulfill business needs
Minimum Qualifications
5+ years in a leadership role, relevant facilities related work experience, vendor management, and excellent customer service record
Ability to troubleshoot and familiarity with tools such as work order management platforms, iWork (Numbers, Keynote, Pages), Quip, Box, and MS Office
Strong verbal and written communication skills
Manages time efficiently, demonstrates ability to multi-task and adapts swiftly to prioritizing and shifting tasks in fast-paced environment
Must be comfortable interfacing with all levels of the organization and working cross-functionally on a variety of projects
Skilled in developing and maintaining excellent working relationships with internal teams, customers, and business units
Excellent organization skills, acute attention to detail, ability to handle multiple tasks
Extremely responsive and upbeat with eagerness to grow in new areas of development
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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