UX Writer, Wallet, Payments & Commerce (WPC)

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple's Services Group is seeking a UX Writer to help define and elevate the voice of our wallet, payments, and commerce experiences across Apple's device ecosystem and the web. You are a brilliant problem solver and excellent communicator with a passion for language.You recognize that words shape the user experience not just through meaning, but also their visual impact and emotional resonance. We'll provide you with unparalleled levels of opportunity and resources, with the goal of creating expressive, intuitive, and collaborative experiences that set new standards for the industry and connect people in meaningful ways. By constantly focusing on the consumer, you'll shape products that are not only beautifully crafted, but also simple, trustworthy, and useful to billions of people worldwide. Join this team if you're committed to making each human interaction amazing for our customers.

Description

From brainstorming through launch, the UX Writer will work closely with the Product, Design, and Marketing teams, as well as with Engineering, Legal, and QA. You have the ability to distill complex ideas into clear, human-centered language that elevates the user experience. The UX Writer is an exceptional communicator, editor, and collaborator, with strong organizational skills and a sharp eye for detail. The UX Writer will play a key role in shaping the voice and clarity of Apple's wallet, payments, and commerce experiences. We are looking for a visionary writer who is ready and capable of helping redefine the future of the physical wallet.

Preferred Qualifications

Deep curiosity about user behavior and an eagerness to influence product direction through language.

Familiarity with digital wallets, payments, and commerce systems, along with the regulatory and industry landscape.

An understanding of industry standards paired with a strong sense of Apple's design and editorial standards.

Passion for Apple, its products, and its customers.

Minimum Qualifications

6+ years of professional UX writing experience.

Proven ability to create concise, user-focused content across a range of surfaces, including onboarding flows, in-app education, permission dialogs, and legal disclosures.