UX Writer, Customer Journeys
Apple is where people do the best work of their careers. Work that has an impact on individuals and the world. Work that is challenging and fulfilling. Work that doesn't always feel like work.
This role is part of the Product, Design & Marketing team on Apple Services, which includes a range of apps and services spanning productivity, entertainment, cloud, and commerce.
We're searching for a writer who can craft compelling copy that bridges the space between marketing and in-product flows. You enjoy the challenge of communicating big ideas in few words. You'll join a team of writers in pursuit of creating expressive, intuitive, and collaborative experiences that set new standards for the industry and connect people in meaningful ways.
Description
The Writing arm of our Product, Design & Marketing team works across services and products, including ones that are currently available and ones that are just barely being imagined. As a UX Writer dedicated to acquisition and retention, your responsibilities will include:
Working closely with partners in product, design, and marketing to craft compelling growth journeys across multiple lines of business
Writing engaging headlines, push notifications, and other in-app touch points
Balancing customer goals, business requirements, and brand values
Advocating for the user while also understanding the interests of marketing, business, and engineering groups
Collaborating with growth and business teams, as well as designers and other writers
Navigating project reviews, balancing feedback with best practices
* Designing and driving new methods to operationalize writing excellence
Preferred Qualifications
Familiarity with AI writing tools
Passion for Apple, its products, and its customers
Minimum Qualifications
3-8 years of professional UX writing and/or copywriting experience
Direct experience working on growth campaigns
Experience collaborating across functions in product development
Understanding of how to use experimentation and testing to improve performance
Ability to present and defend writing choice
Comfort offering and receiving feedback and working closely with partners around the company
Ability to juggle multiple projects
Experience working with design and product documentation and familiarity with design tools like Sketch
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A meticulous attention to detail
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $139,500 and $210,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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