Tools Software Engineer

Apple's internal Testing Tools & Services organization is seeking a high-energy and diligent developer who will have a profound impact on the quality of Apple's operating systems. This team builds and maintains the core infrastructure, frameworks, and automation harnesses that enable large-scale testing of Apple software on all the supported hardware platforms.

Description

In this role, you will be responsible for ensuring the reliability and scalability of the restore harness used company wide to install and validate OS components across devices during testing. You will lead key technology initiatives to enhance functionality, scalability and reliability of the restore tools, demonstrating your ability to quickly master automation systems and new OS-level features to deliver robust solutions. The nature of the position requires you to possess excellent analytical and debugging skills, strong interpersonal skills, and a drive to make a difference.","responsibilities":"Develop, maintain, and improve tools, frameworks, and services that automate device OS restore and setup for testing.

Ensure high reliability, performance, and scalability of the restore infrastructure used across multiple engineering orgs.

Collaborate with cross-functional teams (software, hardware, QA, and lab operations) to support new device bring-up, OS releases, and test workflows.

Investigate, triage, and resolve issues in the restore workflows to minimize impact on testing productivity.

Implement monitoring, metrics, and automation to proactively detect and resolve failures.

Drive continuous improvements in restore workflows, code quality, and developer experience.

Preferred Qualifications

Good understanding of system software concepts (OS installation, device provisioning, restore processes).

Experience working with hardware-software integration testing or embedded systems.

Prior exposure to large-scale CI/CD environments.

Problem-solving mindset with ability to debug complex, cross-layer issues.

Minimum Qualifications

5+ years of industry experience

BS/MS in Computer Science or related field

Proven hands-on programming skills in Python.

Experience with object-oriented design and building maintainable, large-scale projects.

Hands-on experience with observability tools (e.g., Splunk, Grafana, or similar)

Understanding of basic operating system concepts (e.g., manipulating files, managing processes)

Excellent communication and collaboration skills to work across diverse teams.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .