Technical Relationship Manager - News Operations
News, the app that collects all the stories you want to read, is powered by Apple News Format, which allows publishers to craft beautiful editorial layouts and custom typography. The News Operations team provides support, guidance and training to help publishers make the most of their content on the platform.
Description
We forge strong and lasting relationships with publishers of all sizes, from multinationals to indies. It is the job of our to take the latest updates to Apple News Format from Apple engineering directly to publisher development teams, offer support and gather feedback. You will work with XF teams and develop tools and workflows to improve processes. With a monthly release cycle, you will need to stay on top of product development, work multi-functionally to keep all teams abreast of updates and effectively translate all this for an external audience. The ideal candidate will be a strong communicator, be detail oriented and have a customer focus. You will have a strong understanding of current web publishing standards and feel confident providing feedback to external project managers. You may also be required to create and deliver presentations to internal and external audiences.
Preferred Qualifications
Excellent debugging skills with the ability to quickly recognize patterns and identify root causes.
Proficient in using a variety of productivity tools.
Able to summarize and effectively communicate technical issues and actions to key stakeholders and leadership teams
Experience working and reporting cross-functionally
Minimum Qualifications
Strong JavaScript, HTML5, and CSS3 skills with experience of framework like React, Angular, or Vue.
Strong ability to meet with stakeholders and distill requests into meaningful workflows and changes.
Impeccable written and verbal communication
Proficient in one or more of scripting languages (system automations / web development): e.g. Python, Ruby, Swift
Experience preparing and reviewing technical documentation
A passion for digital publishing and experience with Content Management Systems
Strong presentation skills
Bachelors degree in Computer Science, Engineering, Information Technology, or a related subject area, or the equivalent industry experience.
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Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $139,200 and $231,700, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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