Technical Project Manager, Employee Experience & Productivity
Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple - from tools that enable collaboration to the support teams that keep Apple's workforce running. EEP also leads user experience design and research, and manages the systems behind Apple's original content studios.
The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. A passion for product ownership and track record will prove critical to success on our team. Would you like to work in a fast-paced environment where your technical abilities will be challenged on a day to day basis? If so, we are looking for a team member that will be able to think creatively and should have a real passion for technical project management. You will engage directly with engineers and business partners to mange projects for timely delivery. You will enjoy the benefits of working in a fast growing business where you are inspired to "Think Different" and where your efforts play a key role in the success of Apple's business.
Description
We are seeking a skilled Technical Project Manager to join the IS&T Content Engineering team. This role involves project management for our media and entertainment projects and systems, catering to the dynamic needs of our production clients and internal business units. The ideal candidate will thrive in a fast-paced environment, delivering robust solutions while maintaining a strong focus on technical excellence, standardizing development tracks from proof-of-concept to final implementation, bridging complex engineering infrastructure with actionable, data-driven business needs. Excellent communication and organization skills are essential as you will collaborate with diverse teams and stakeholders across the organization.
Responsibilities:
Experience in enterprise MAM orchestration and AWS cloud storage architectures.
Experience in managing end-to-end technical projects using Agile methodologies.
Hands-on experience using AI tools to improve productivity and decision-making.
Strong analytical and problem-solving skills with experience managing complexity in fast-moving environments.
Excellent communication skills -- able to filter and distill information for the right audience at the right time.
Comfortable navigating ambiguity, resolving conflicts, and leading teams to decisions.
Self-directed, technically oriented, and accountable.
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Preferred Qualifications
Film & TV Production Experience: 5+ years managing end-to-end media workflows and acting as the technical liaison between creative production and engineering teams.
Media Systems & Orchestration: Expertise in enterprise-level production infrastructure, including petabyte-scale MAM workflows and cloud storage architectures (e.g., AWS).
Technical Project Lifecycle Management: Drives complex technical projects from POC and MVP through to full implementation using Agile methodologies.
Creative-to-Technical Translation & Client Partnership: Translates creative needs into actionable technical requirements while owning end-to-end client relationships, timelines, and communications.
Studio & Corporate Project Management: Manages enterprise-scale media projects using standard project management methodologies and governance processes.
Corporate Review Process Management: Navigates legal, security, and privacy reviews, seamlessly integrating these cycles into project timelines and managing stakeholder expectations.
Technical Systems & Service Management: Deploys macOS media tools and utilizes ITSM platforms (e.g., Zendesk, ServiceNow) to triage requests and manage SLAs.
AI & Automation: Leverages AI and LLMs to build practical solutions, automate data pipelines, and generate business insights.
Minimum Qualifications
Bachelors Degree or equivalent experience.
5+ years embedded technical support in film and TV production.
5+ years project management experience within large-scale studio and VFX environments or equivalent experience.
5+ years experience with cloud storage architectures for engineering teams.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $103,100 and $190,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
Company Videos
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