Technical Program Manager, Retail Engineering, IS&T Early Career

At Apple, we deliver products, technologies and services to inspire creativity and enrich lives. Apple has become one of the most recognized and trusted brands in the world. As such, we hold ourselves to the highest standards to deliver the best Retail experience second to no one. The IS&T Retail Engineering organization has the goal of providing an intuitive, seamless and inspiring customer experience interacting with our people, products and services.

Our Project Management Office (PMO) supports our engineering organization through process standardization, portfolio governance, and by empowering our teams with the resources, tools, and training to enable successful and efficient project delivery.

Description

This Tools & Processes TPM role will act as the bridge between technology and strategy within our PMO, and support our Portfolio governance efforts by working to implement and support tools and streamline processes across both PMO and engineering teams.

Our PMO aims to provide a specialized system of governance tools to streamline and harmonize project prioritization, planning, mobilization, and execution. The Tools & Processes TPM will be responsible for the cross-functional management, implementation, and support of those tools. Our organization has recently centralized PMO operations and seen exponential growth that provides significant, exciting opportunities to innovate, optimize, and refine existing tools and processes. The goal of this role is to drive standardization of tool use for innovative, efficient project management and reporting that provides visibility of critical work to leadership and business partners. ","responsibilities":"Selects, implements, and manages portfolio software and platforms

Trains users on solutions that drive efficiency and support the work of our organization

Develops solutions to complex problems by anticipating challenges, tracking progress, and ensuring our teams have the knowledge, support, and resources to succeed

Facilitates organization collaboration through process standardization and tool accessibility

Leads incremental roll out and adoption of various tools to support project governance and reporting

Preferred Qualifications

Effective in fostering change.

Ability to problem solve, take action and provide options in the face of ambiguity.

Confidence to speak up, ask questions, and influence change.

Experience managing cross-functional initiatives.

Ability to multi-task own activities across diverse business units and geographical boundaries.

Strong communication and organization skills.

Appetite for and creativity around process improvement.

Minimum Qualifications

Experience with Project Management Software such as Wrike, Miro, Jira or similar Software.

Understanding of Software Development Life Cycle.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .