SW User Experience Automation QE

Apple is where individual creativities gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Imagine what you could do here!

The System-Wide Quality organization is seeking an exceptional software quality automation engineer to join the User Experience Quality team-a unique testing team that simulates real-world customer usage across Apple products to ensure we ship software that truly delights. In this role, you'll have the opportunity to drive the execution of our automation strategy for User Experience Quality as part of a multi-year evolution from periodic manual test passes to a comprehensive, continuous view of software quality at scale.

Description

Unlike traditional QA teams focused on functional validation of specific apps or features, the User Experience Quality team takes a fundamentally different approach-assessing the function and feel of end-to-end use cases that matter most in our customers' daily lives.

This role requires a technical leader who can pioneer AI-driven automation frameworks that assess the holistic experience of using Apple products-capturing not just what works, but what feels right. You'll build intelligent systems that complement and extend our expert manual testers, transforming their insights into scalable, repeatable quality signals, delivering a continuous pulse of user experience quality that directly influences executive decisions on product readiness, strategic priorities, and future quality investments.","responsibilities":"Design and develop AI-driven automation frameworks that evaluate end-to-end user experiences across Apple platforms, capturing both functional correctness and experiential quality

Architect and maintain scalable test infrastructure that delivers continuous quality signals to provide real-time insights on software readiness

Partner with manual UX testers to translate their expertise into automated test scenarios, as well as define and track metrics that quantify user experience quality across key use cases

Evaluate and integrate emerging technologies-including machine learning models, computer vision, and robotics-to continuously expand automation coverage and fidelity

Preferred Qualifications

Experience with AI-driven testing approaches or intelligent automation

Experience with robotics-driven testing approaches

Proficiency in Xcode, XCTest, and XCUIAutomation

Skill in manual software testing, with a focus on UI and UX

Experience with data analytics, telemetry systems, and presenting technical insights to diverse audiences

Minimum Qualifications

B.S. in Computer Science or 3-5+ years of equivalent automation experience with strong proficiency in modern scripting or compiled languages such as Python, Java, or Swift

Track record of driving development and deployment of testing tools and infrastructure at scale, with knowledge of the software development lifecycle and SQA methodologies

Ability to write, maintain, and execute comprehensive automation test plans, plus familiarity with Continuous Integration tools (e.g., Jenkins) and version control systems (e.g., GitHub)

Ability to analyze test failures, triage issues, and prioritize bugs based on severity of user impact

Proficiency with Apple operating systems, including iOS, macOS, tvOS, visionOS, and watchOS

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134,800 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.