Software Engineering Manager, Release Engineering & QA
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The Edge Retail Service Reliability Engineering team is chartered to deliver excellent platform experiences and reliable services to store employees and over 1 million daily visitors to Apple's 530+ retail stores.
We are seeking a highly motivated Engineering Manager to drive the release management strategies and lead cross-functional partnerships that underpin the retail compute platform and services.
Description
The ideal candidate will lead a team of experienced technical staff, collaborate with partner teams to drive releases across various environments, and ensure quality and reliability while aligning with business objectives at all Apple Retail stores. They should possess a strong foundation in coding, automation, and proficiency in Jenkins for managing CI/CD pipelines.","responsibilities":"Oversees software delivery life cycle, including process improvement and optimization.
Plans strategy with developers, stakeholders, and operations to ensure smooth, secure, and reliable releases.
Track KPIs to optimize delivery quality.
Leads emergency change processes (hot fixes) when issues arise.
Preferred Qualifications
5+ years of release management and DevOps experience in production environments.
Knowledge of security best practices in CI/CD (secrets management, signing, vulnerability scanning).
Strong organizational, written, and verbal communication skills to drive alignment with technical and non-technical stakeholders.
Good understanding of networking protocols and components like HTTP, DNS, TCP/IP, and load balancing.
Exposure to AI-driven automation in release pipelines (test automation, anomaly detection, self-healing).
Minimum Qualifications
Proficiency in CI/CD, infrastructure automation, GIT workflows, release pipelines, and branching strategies.
Experience with configuration management (Puppet, Ansible), unit testing, and risk mitigation.
Extensive knowledge in Enterprise Linux (RHEL), Linux system internals, and Linux-based server virtualization (KVM, containers).
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Strong ability to resolve complex cross-functional dependencies and conflicts, troubleshoot build, deployment, and release issues.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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