Site Reliability Engineer - Info Apps

Do you love building and scaling infrastructure that delights millions of customers? At Apple, we believe reliability is a feature. We are looking for a Site Reliability Engineer to join our team in overseeing the performance and availability of our core backend services in News, Stocks, Weather, Books and Creator Studio applications.

As a SRE, you won't just be responding to alerts; you will be shaping the evolution of our observability strategy, a mentor for incident management, and a champion for automation. You will help us refine our "Golden Signals" and ensure our Kubernetes-based ecosystem remains world-class.

Description

In this role, you will be a key pillar of our engineering organization, ensuring that our services remain highly available and performant. Your impact will include:

System Architecture: Designing and implementing the next generation of our telemetry and alerting systems.

Reliability Engineering: Defining SLOs/SLIs and ensuring our monitoring strategy captures the true health of the user experience.

Operational Excellence: Reducing operational load through software; if you have to do it twice, you'll want to automate it.

Collaboration: Partnering with App Dev teams to influence the "design for reliability" phase of the software development lifecycle.

Mentorship: Acting as a technical lead for junior members and off-shore partners, providing guidance on runbook development and disaster recovery.

Preferred Qualifications

Search & Data: Specialized experience operating and tuning Solr or Elasticsearch at scale.

Networking: Strong understanding of TCP/IP, Load Balancing (ELB/ALB), and Service Mesh (Istio/Linkerd).

Data Systems: Experience with Kafka, Cassandra, or Postgres in a distributed environment.

Minimum Qualifications

Experience: 5+ years in SRE, DevOps, or Infrastructure roles with a proven track record of managing high-traffic, internet-facing production environments.

Kubernetes Expertise: Deep experience building and operating container orchestration systems (EKS/GKE/Vanilla K8s). You should be comfortable troubleshooting from the networking layer up to the application pod.

Observability Champion: Expert knowledge of the 4 Golden Signals (Latency, Traffic, Errors, and Saturation). Proficiency with tools like Prometheus, Grafana, and Splunk is essential.

Cloud Proficiency: Hands-on experience designing and maintaining resilient infrastructure on public cloud providers (AWS, GCP, or Azure).

Scripting & Automation: Strong ability to code at a scripting level (Python or Go preferred) to automate toil and build self-healing systems.

Incident Leadership: Experience leading incident response, performing Root Cause Analysis (RCA), and implementing blameless post-mortems to improve system resilience.

Infrastructure as Code: Proficient in Terraform, CloudFormation, or Pulumi to manage immutable infrastructure.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.