Senior Software Technical Writer, Apple Services Engineering

Join Apple Services Engineering's Documentation team, where your expertise shapes how thousands of engineers create documentation. You'll define documentation standards, create exemplary content, and embed your knowledge into AI-powered tools that multiply your impact across the organization.

Description

As a Senior Technical Writer, you'll create high-quality documentation while shaping the systems that help others do the same. Your expertise becomes the foundation for AI tools that guide engineers to produce great docs on their own.

What You'll Do:

- Create task-oriented technical documentation for engineering audiences

- Document systems architectures and complex software workflows

- Write and maintain API documentation

- Develop UX writing and content strategy

- Establish and refine documentation standards and best practices

- Translate your expertise into guidance that AI tools can apply at scale

- Test and validate documentation tooling against your requirements

Instead of helping engineers individually, your expertise and guidance reaches thousands by shaping standards and AI-enabled tools. You define documentation quality and scale it to the organization.

Preferred Qualifications

Experience with docs-as-code workflows (Git, Markdown, static site generators)

Experience with AI/LLM tools and prompt engineering

Experience with cloud platforms (GCS, AWS, Azure)

Background in API documentation (OpenAPI, GraphQL)

Ability to articulate documentation best practices as systematic, repeatable guidance

We measure success by organizational documentation quality and application of global standards

Minimum Qualifications

3+ years of technical writing experience documenting complex software systems

Ability to quickly understand and document complex software and related tools

Strong collaboration skills with subject matter experts

Experience creating well-structured specifications that incorporate feedback

Ability to manage documentation projects with shifting requirements

Bachelor's Degree in Technical Communication or similar field, or equivalent experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .