Senior Product Manager, Shopping Experience
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Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
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Apple is looking for an experienced Product Manager to join the Apple Store Online Product Team, with a focus on shopping journeys. This team drives the roadmap and delivery of technical capabilities worldwide, with a vision for the future of online shopping. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers.
Description
We are a high performing team supporting Apple's shopping experience initiatives and representing the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.
","responsibilities":"Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences
Establish and manage the technical product roadmap related to e-commerce experiences and systems, working to ensure alignment across the business needs and technical feasibility
Drive product discovery, requirements, and delivery of new capabilities
Communicate ideas, plans, and program status to partners and leadership
Preferred Qualifications
Track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies
Experience using data and insights to design customer-facing programs and capabilities globally
Experience with business analysis, process improvement, and multiple project management methodologies
Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce
Ability to challenge conventions and debate solutions to identify the best possible outcome for customers
Business-architecture mindset and critical thinking skills to connect complex systems and anticipate issues
Ability to think strategically, understand deeply, and bridge functional gaps to shape innovative offerings and roadmaps
Self-starter and driven, ability to collaborate effectively with cross-functional teams through clear communication and relationship building
Minimum Qualifications
7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms
Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences
BA/BS in Computer Science or a technical degree, or 7+ years of relevant professional experience
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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