Senior Manager, Commercial Legal (Retail and Online Stores)

Apple's Commercial Legal Group is seeking a Senior Manager, Retail & Online, to lead a team of attorneys supporting Apple's AMR direct channel business, including Apple's physical brick-and-mortar Apple Retail Stores, Apple's Online Stores, Retail Customer Care Centers, and its community of 88,000+ retail field team members.

Description

In this role, you will work closely with senior legal and business leaders and colleagues across Apple to help Apple Retail achieve its business objectives. You will be a trusted partner to senior leaders by distilling complex, cross-functional inputs into streamlined narratives, priorities, and actionable guidance. You will constantly be shifting gears, day-to-day, as a trusted advisor across a variety of legal and business issues, and serve as a critical liaison to other Apple lines of business and legal teams as an expert in the inner workings of Apple's Retail organization. You will manage a Cupertino-based team of attorneys that oversee the Americas. Your role will require you to think strategically about Apple's go-to-market strategies and advise on a diverse range of legal, operational, and PR issues around consumer protection, sales practices, marketing, data privacy, consumer safety, accessibility, and more. You will be expected to proactively advocate for, influence, and implement strategies, partner cross-functionally across legal and Apple-wide teams, and manage outside counsel. ","responsibilities":"Lead the AMR legal team supporting Apple's direct retail business, including business teams supporting operations, commercial programs, technology development, insights & analytics, services integration, marketing, merchandising, Genius Bar service and support, field/store support, retail security, internal communications, learning and development, and related expansion efforts.

Develop and execute go-to-market initiatives globally for future products, sales and demo platforms, and internally-developed hardware and software products and solutions utilized by Retail's employees and customers.

Manage regulatory and PR risk via collaboration with cross-functional Apple-wide partners, including, Government Affairs, PR, Regulatory, Global Security, Marketing, Operations, and LGS (litigation, HR, product, IP, services, marketing, and privacy teams).

Exercises sound judgment in escalating issues, anticipating leadership needs, simplifying complexity, and framing information to drive clarity and alignment.

Mentor and develop team members spanning junior to senior levels.

Preferred Qualifications

Experience leading cross-border legal initiatives

Significant product counseling experience

Experience leading complex commercial partnership negotiations

Strategic thinker with the ability to effectively balance risk management and business initiatives in high-stakes, fast-paced environments

Excellent written and verbal communication skills with the ability to advise and build relationships with leaders, teammates, and cross-functional colleagues

Insightful analytical skills and strategic business sense with the ability to resolve complex issues in thoughtful, collaborative, and effective ways.

Strong organizational skills with the ability to coordinate and manage a high volume of complex projects in a fast-paced dynamic environment

Experience managing regulatory inquiries/investigations

Significant experience deftly handling sensitive matters and interpersonal conflict, escalation, and resolution.

Comfort managing outside counsel to ensure efficient use of funds

Exemplary judgment and integrity

High EQ is a must

Minimum Qualifications

Attorney with 8+ years of professional in-house legal experience for a premier US-consumer product brand(s)

3+ years in a leadership role managing other attorneys and/or other legal professionals

In-house legal experience should include significant experience supporting physical and online sales, support, marketing, and service/repair operations

Juris Doctor (JD) or equivalent degree

Admission to at least one US state bar

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .