Senior Infrastructure Architect

The Device Services (DS) Infrastructure team is seeking a senior-level technical leader to define

and drive the future of our device lab infrastructure at Apple. We manage a fleet of thousands

of Apple devices used in a centralized, automated test system which is a critical tool used by

engineers developing Apple's software, and we are developing new facilities to support our

evolving needs.

This role requires a strategic thinker and technical expert who can operate at both the

executive and hands-on operational levels. You will be responsible for developing

comprehensive infrastructure strategies that span physical facilities, software systems,

operational processes, and partner integrations. You will work with leadership, software

engineering, lab engineering, and partner teams to design and deliver purpose-built lab

environments that fundamentally improve how we support the engineering process across

Apple.

Description

We are looking for an experienced infrastructure architect who thrives on solving complex,

multifaceted challenges that span technology, operations, and business strategy. You must

enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth,

teamwork and innovation. This role combines strategic planning, executive communication,

technical design, and operational excellence.","responsibilities":"Defining comprehensive infrastructure strategies for device labs, including physical facilities, software systems, operational workflows, and partner integrations

Working with facilities teams to ensure new lab buildouts support operations at scale, from power and networking to space planning and security

Identifying and prioritizing technical systems, features, and capabilities needed to meet current and future organizational needs

Creating and updating operational processes to drive continual improvement in device availability, maintainability, reliability, and efficiency

Developing executive-level business cases that demonstrate strategic value and gain approval for major infrastructure investments

Defining metrics and frameworks to measure service quality and effectiveness across key dimensions (reliability, operability, security, scalability, cost)

Assessing current performance and identifying opportunities for improvement through innovative changes to tools, technologies, processes, and configurations

Providing technical leadership and mentorship during incidents

Collaborating with partner teams to align on approaches, gather requirements, and ensure changes support their workflows

Creating detailed technical designs, diagrams, procedures, and documentation to support recommendations and enable implementation

Communicating vision, trade-offs, and strategic recommendations directly to leadership

Preferred Qualifications

Experience with device lab operations, test automation infrastructure, or hardware validation environments

Background in both software engineering and physical infrastructure design

Track record of delivering innovative solutions specific to complex technical environments

Experience with Apple platforms

Understanding of power efficiency, space optimization, and sustainability in data center or lab environments

Knowledge of physical and logical security best practices for lab environments