Senior Data Analyst, Health Operations (MSO)

Our ever-evolving suite of Heath and Wellness products for iPhone and Watch are helping our users live more active, healthier lives. Be ready to make something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same dedication to innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it.

Imagine what you can do here. AC Wellness Network LLC is a subsidiary of Apple Inc. and is an exclusive management services organization (MSO) for AC Wellness, a dedicated independent medical group that serves Apple Wellness Centers in Santa Clara Valley and digitally, across the US. Our mission is to deliver the world's best healthcare experiences for Apple employees and their families.

Description

We are seeking a senior individual contributor at the intersection of deep analytical work and strategic business insight. In this role, you will own the analytical frameworks, metrics, and reporting that tell the story of how the business is performing and where it is headed. You bring the rare ability to build rigorous, scalable data solutions and translate what they reveal into forward-looking insights that influence how clinical and operational leaders plan, invest, and act. If you believe that the most powerful analytics isn't just about answering questions, it's about shaping the questions worth asking this role was built for you.

You will own the design and build of business reporting from the ground up for launch of new services. You will partner closely with clinical, operational, product, and engineering teams to define how the service measures success and to translate complex data into insights that drive real decisions. Beyond the immediate launch scope, this person will serve as a leader within the analytics function setting standards, helping shape what a world-class healthcare analytics team looks like at scale, and operating with a high degree of autonomy. This is a high-impact role for someone who brings deep craft in data and visualization, strong executive presence, and the drive to do their best work in a mission-driven environment.

Responsibilities:

Own the design, development, and ongoing governance of analytical frameworks and KPI systems for health operations, defining what the business measures, how it measures it, and building the reporting infrastructure that makes those metrics actionable across operational teams.

Serve as both the analytical engine and strategic insight partner conducting deep quantitative analyses to surface the trends that matter most, and translating those findings into clear narratives and data-driven recommendations that directly influence business strategy.

Serve as the primary analytical partner to health operations leadership partnering to define goals, pressure-test assumptions, monitor performance against plan, and proactively surface risks and opportunities before they become issues.

Develop scalable reporting including establishing the reporting foundation for new service and feature launches.

Define and champion analytics standards and best practices across the team, driving scale, efficiency, and consistency in how data is delivered.

Partner with analytics engineering to ensure reporting infrastructure is built on a scalable, well-documented data foundation ensuring solutions are structured for self-serve access and trusted across the organization as a single source of truth.

Preferred Qualifications

Business insights, data visualization, analytics, or reporting experience preferably in a healthcare delivery setting.

Deep business acumen with the ability to rapidly understand health operational workflows, clinical program performance, and patient experience drivers and apply that context to build strategically meaningful analyses.

Experience building analytics capabilities in early-stage or launch contexts designing business reporting and insight frameworks from zero to one.

Familiarity with KPI and performance management frameworks such as OKRs or operational scorecards, and an interest in how data infrastructure supports tracking and accountability at scale.

Background in health operations, clinical operations, or healthcare delivery analytics with an understanding of how patient experience, clinical quality, care utilization, and operational efficiency metrics work together to shape care outcomes.