Residential Security Program Manager, Executive Protection

The Protective Operations team at Apple manages the security of our most valuable asset: our people. As one of the most closely watched companies in the world, Apple has security needs that are broad and unique. This group develops solutions for issues across our global Executive Protection, Talent Protection, and Event Security functions.

Description

Our Executive Protection team is seeking a Residential Security Program Manager to design, implement, and oversee security programs protecting executive residences. This role combines physical security expertise with program management to ensure comprehensive, discrete protection for principals and their families at their homes. Key responsibilities include:

Develop and manage residential security programs, including residential security team (RST) staffing, physical security systems, access control, and perimeter protection.

Knowledge of the incident management life cycle to include escalation processes, notification channels, and conducting after action reviews.

Establish and maintain residential security standards, SOP's, post orders, and emergency response protocols across all supported residences to ensure consistency and operational readiness.

Develop performance metrics and KPI's to evaluate RST program effectiveness.

Coordinate with Executive Protection, GSOC and GS Technology teams to align residential security with overall principal protection strategy.

Conduct ongoing comprehensive security assessments and risk analyses for multiple residential properties.

Develop and manage vendor relationships for security technology, guard services, and installation contractors.

Oversee budget planning and program costs for residential security initiatives.

Coordinate and cultivate relationships with local law enforcement.

Maintain confidentiality and discretion regarding principal residences and family matters.

Act as the primary principal contact for operational matters regarding residential security programs.

Manage security staff or contracted personnel assigned to residential posts and projects.

Stay current on residential security technology, emerging threat trends, and best practices.

Conduct regular audits and drills to test security systems and response procedures across the program.

Preferred Qualifications

Bachelor's degree in Criminal Justice, Security Management, or related field

Strong understanding of a broad range of residential security technologies and smart home platforms, including access control, intrusion alarm systems, video surveillance (CCTV), drones, and other integrated smart home and security technologies.

Tech sector and leadership experience highly desirable

Background in Executive Protection (EP) or residential security operations

Experience in both public and private sector security roles

Familiarity with high-net-worth or high-profile principal protection environments

Ability to communicate effectively with all levels of leadership, possessing strong written and verbal communication skills, collaborative abilities, and strong attention to detail

Experience managing multiple vendor relationships and contracts

Excellent judgment and discretion when handling sensitive information

Willingness to be available 24x7 and holidays as needed

Minimum Qualifications

8+ years of experience in residential security program management, executive protection, or related physical security roles

Experience managing uniformed guard forces or residential security teams

Strong understanding of integrated residential security technologies, including access control systems, CCTV, alarm systems, and security technology integration

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits