Refurb Program Manager, Mac

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The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The Refurb Program Manager leads the team within WW Operations and will be the primary operations interface to the functional organizations within Apple. As the owner of the product, the Refurb PM will ensure the successful launch of Refurbished products toward meeting its stated cost, quality, schedule, availability and customer experience goals.

- Leading readiness activities with Materials, Quality, Engineering and other internal and external teams.

- Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners.

- Influence supply chain responsiveness, optimizing for lowest costs, operational flexibility and high quality.

- Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums.

- Provide links from the Operations & Engineering Teams to the factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.

Ability to travel internationally up to 25%+

Preferred Qualifications

Extraordinary ability to build relationships

Use data to drive decisions and be willing to take action

Enthusiastic and motivated

High level of detail while running several work-streams

Experience working with off-shore manufacturers and traveling to factories

Strong interpersonal skills and ability to present to management

Technical expertise and prior OEM management experience

Minimum Qualifications

Experience in manufacturing, process engineering or product development

Bachelors in engineering field

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