Quality Engineering Manager, ASE Commerce QA - Apple Services Engineering
The Apple Services Engineering team is a prime example of Apple's long-standing passion for blending art and technology. This team powers the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books, delivering a rich variety of entertainment in over 35 languages to users in more than 150 countries.
Operating at massive scale, these engineers meet Apple's high expectations with exceptional performance. They build secure, end-to-end solutions, including the custom software that processes creative content, the tools content providers use to deliver media, the server-side systems, and the APIs that support many Apple services.
Though services now represent a significant portion of Apple's business, these teams remain small, nimble, and cross-functional, providing team members with broad exposure and diverse opportunities across the organization.
Description
We are looking for a highly motivated and experienced Quality Engineering Manager to join our ASE Commerce QA team.
The AMP Commerce QA team plays a vital role in a fast-paced and innovative development organization. With a global customer base spanning over 155 countries, we support a thriving marketplace for apps, music, movies, TV shows, and books.
In this role, you will lead a team responsible for the testing and qualification of the App Store, other stores, and related store services, with a strong focus on e-commerce features, including consumer-facing user interfaces, backend services, payments, tax, and commerce data reconciliation. You will also oversee the development of scalable automation frameworks to enable rapid validation, support continuous integration, reduce regression cycles, and enhance overall testing efficiency.
This position demands strong technical expertise, proven leadership, and a passion for innovation. You should be a collaborative team player, eager to build strong partnerships with other quality and engineering teams.
Preferred Qualifications
Experience leading quality engineering for large-scale, distributed systems or high-availability, consumer-facing platforms.
Deep expertise in test automation at scale, including framework architecture, testing methodologies, CI/CD integration, flakiness reduction, and tooling.
Hands-on experience testing mobile applications and services, including system-level validation and service integrations.
Minimum Qualifications
5+ years of hands-on experience in software quality engineering, test automation, or software development, with at least 3 years leading or managing technical teams
Proven track record in building and operating scalable, effective automation systems
Strong technical leadership with a sharp architectural sense
Demonstrated success in recruiting and developing talent, setting clear goals, and building high-performing teams
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Deep appreciation for teamwork, collaboration, and driving cross-functional alignment; comfortable influencing without direct authority
Strong stakeholder management experience
Ability to bring clarity and direction in ambiguous situations
Exceptional communication skills, with the ability to articulate complex concepts clearly and tailor messaging for different audiences
Bachelor's degree in Computer Science, Engineering, or a related field
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $176,600 and $313,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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