Project Manager - Employee Experience & Productivity
Imagine what you could do here. The people here at Apple don't just create products -
they create the kind of wonder that's revolutionized entire industries. It's the diversity of
those people and their ideas that inspires the innovation that runs through everything
we do, from amazing technology to industry-leading environmental efforts. Join Apple,
and help us leave the world better than we found it.
Are you a strategic thinker who excels at tactical execution? Do you thrive when
coordinating the moving parts of a complex program and connecting people, decisions,
and outcomes? As part of Apple's IS&T Services Technology Program, you and your
team are responsible for delivering the internal orchestration layer that powers Apple's
Services businesses - including the App Store, Apple Music, Apple TV, Apple News,
Apple Arcade and more. We build durable, cross-Services capabilities across data and
AI/ML, asset management, talent and IP, and content engineering - enabling the
organizations that run Apple's fastest-growing revenue segment to operate with greater
speed, leverage, and governance.
As a Services Technology Strategic Programs Coordinator, you will be the operational
backbone of a globally distributed program that spans multiple value streams, client
organizations, and delivery teams. You will report to the Head of Strategy & Operations
and partner closely with program leaders, product owners, vendor account
representatives, and cross-functional partners across finance, procurement, HR, and
facilities. With your attention to detail, strong collaboration skills, and bias toward action,
you will improve the effectiveness of our programatic operations - resulting in a team
that moves faster, communicates clearer and delivers more value to our clients across
Services.
Description
In this position, you will thrive at the intersection of program operations, executive
coordination, and team culture - keeping complex processes running smoothly while
bringing energy, creativity, and initiative to how our program connects, communicates,
and celebrates progress. Your responsibilities will include:
Championing Team Culture & Engagement: This is where you'll leave your mark. You'll
keep the pulse of team morale and engagement through formal and informal methods-
bringing creativity, initiative, and care to how we celebrate milestones, welcome new
members, and build connection across a distributed team. From owning the product
that powers the execution of our communications strategy to designing thoughtful
onboarding experiences and orchestrating team events that people actually look
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forward to- you'll help make Services Technology a place where people feel valued and
energized.
Responsibilities:
Establishing Programatic Operations:
You'll be responsible for the operational rhythm that keeps a large set of programs running.
This includes tracking program milestones, maintaining program documentation and status reporting, supporting
governance and quarterly reviews, and ensuring follow-through on commitments across client programs.
You'll help translate program activity into clear artifacts leadership can act on from weekly status rollups to QBR inputs and you'll be the connective tissue that keeps dependencies visible and decisions moving.
Coordinating Vendor & Financial Operations: You'll partner with the teams that execute on procurement and vendor operations that underpin our contractor and vendor engagements including SoW review and coordination, PR/PO initiation and tracking, invoice approval, and end-to-end contractor onboarding and off boarding.
You'll become the lead point of contact for our engagement with the VMO become the go-to person for resolving queries, unblocking issues, and keeping processes moving across PMO, VMO, HR legal, finance, procurement, and vendor partners. You'll ensure policy changes from our partners are formally and consistently communicated to the Services
Technology leadership team and the team at large.
Managing Team Logistics & Assets: You'll manage team travel, facilities, equipment, and asset tracking keeping detailed records, occupancy data, and seat counts accurate and up to date as ongoing operational responsibilities.
You'll also support space assessments and cross-site coordination as the program scales.
Executive Coordination: You'll own the orchestration of executive and cross-functional meetings that drive the program forward including leadership reviews, client QBRs, value stream syncs, all-hands, and our program summits. You'll partner with program leaders to shape agendas, prepare briefing materials, capture decisions and action items, and ensure consistent follow-through.
You'll anticipate what executives need before they ask and make sure every high-stakes meeting produces clear outcomes.
Preferred Qualifications
A genuine curiosity and drive to improve operational coordination and establish a
program rhythm for consistent execution.
Passion for continuous improvement with the curiosity to uncover gaps, resilience to.
Manage ambiguity, and drive to optimize processes and create solutions
Experience with procurement and vendor management processes (e.g., PR/POs, Invoicing, SoW coordination) Experience supporting executive-level meetings, communications, or program governance activities.
Experience preparing briefing materials, executive-ready communications, and status reporting for senior leadership.
Proficiency with Apple Keynote, Quip, Slack, Apple Mail, and other office systems and
tools.
Strong collaboration skills with the ability to build relationships cross-functionally across engineering, product,
finance, and client organizations.
Ability to influence others, handle conflict appropriately, know when to delegate issues upward, and when to apply common sense.
Resourceful problem-solver with the ability to prioritize and manage multiple tasks efficiently in a multifaceted environment.
Ability to remain calm and effective under pressure.
Minimum Qualifications
Bachelors Degree in a technical feield or equivalent experience.
2+ years experience in project management.
2+ years experience with KPI's and developing dashboards.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $99,100 and $149,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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