Planning Manager
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best.
Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.
Are you a strategic thinker who thrives at the intersection of complexity and clarity? As a Planning Manager on the Stores Business Planning team, you will play a central role in shaping how Apple Retail's 500+ stores worldwide receive, prioritize, and execute their plans - turning thousands of global initiatives into a single, unified plan of record that drives real impact on the field. You will work at the heart of Global Retail Operations, connecting corporate strategy to store-level execution across commercial, people, customer, training, and operations functions. If you are passionate about retail, energized by scale, and ready to drive clarity and alignment across a truly global retail organization - this is the role for you.
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Description
The Planning Manager will play a pivotal role in driving the sequencing, prioritization, and capacity planning processes for Apple Retail Stores across the globe. This position synthesizes inputs from multiple global business partners to architect a cohesive quarterly and annual plan of record - owning end-to-end intake operations, field capacity planning, and Area of Responsibility (AOR) planning to ensure every store, role, and AOR has a precise and actionable plan that reflects real operating conditions on the ground.
Own the design and governance of an integrated Plan of Record spanning 1K+ initiatives and 800+ global business partners, ensuring sequencing precision, dependency management, and milestone visibility at every level of the organization. Lead intake operations - serving as the primary point of contact for new submissions, facilitating global intake review meetings, and ensuring key decisions and actions are captured and executed.
Drive field execution precision by architecting workload sizing and sequencing strategies for POR initiative deployment - partnering with PPO scheduling teams across all Geos to ensure task plans reach the field at the right moment, with the right data, to deliver with impact. Synthesize planning complexity into clear, executive-ready strategic insights that inform VP decision-making and drive alignment across global business partners.","responsibilities":"Design and lead the global intake operating model - synthesizing inputs across cross-functional partners, ensuring key decisions, action items, and follow-ups are captured and actioned with precision.
Architect and maintain a single, integrated Plan of Record down to store, role, and AOR level - driving transparency of sequencing, dependencies, and milestones across all Geos.
Serve as a strategic liaison between Global Retail Support teams, field partners, and cross-functional stakeholders - navigating high levels of ambiguity to transform conflicting priorities into a cohesive, executable strategy that influences VP+ resource allocation decisions.
Lead the strategic sizing of field workload across all POR initiatives - establishing the planning precision needed at store, role, and AOR level to ensure field teams are set up to execute with confidence and accuracy.
Drive intelligent field task sequencing that balances the quarterly planning budget, key retail moments, and local market nuances - translating global priorities into realistic, executable plans that reflect the true operating reality of Apple Retail stores.
Champion continuous process innovation by exploring and integrating emerging technologies, automation, and AI to shape the future of how Apple Retail plans at scale.
Preferred Qualifications
Strong business acumen and ability to understand all aspects of retail store execution (e.g., people, customer experience, training, merchandising, operations).
Firsthand familiarity with AOR responsibilities - including Product Zone, Genius Bar, Today at Apple, and Merchandising - and the operational complexity these roles bring to store planning.
Passionate problem solver who drives continuous process innovation by exploring and integrating emerging technologies, automation, and AI.
Exceptional influencer who connects dots between teams, builds alignment, and drives results.
Natural relationship builder who earns trust quickly, fosters genuine connections, and builds strong networks across functions, geographies, and organizational levels.
Experience working in a large matrixed organization, ideally within technology or premium retail.
Minimum Qualifications
12+ years of experience in retail operations, or program management.
Deep understanding of the retail industry, store operations, and omnichannel commerce trends.
Experience in strategic planning, program management, or retail business operations.
Proven ability to lead cross-functional collaboration and alignment without direct authority.
Excellent communicator who can present complex plans simply and persuasively.
Strong ability to synthesize complex information, identify key insights, and distinguish signal from noise.","internalDetails":null
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,900 and $263,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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