Places IT Program Manager

In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's retail stores, workplaces, and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

As part of our Places Construction team, you'll play a significant role in transforming spaces into functional corporate offices, labs and specialty environments. We're seeking a highly motivated and experienced IT Network Infrastructure Program Manager to partner with our cross functional Places teams and our IS&T organization. This role requires a unique blend of skills-the ability to implement critical network planning and implementation with meticulous attention to detail, deep technical expertise, and strong project management discipline. As the Places IT Program Manager for all of Apple America's you will manage a team of network and audio visual professionals across the entire landscape of buildings.

Description

In this role, you will be the key point of contact for providing strategic leadership and oversight for all enterprise-level IT infrastructure Construction projects, with a focus on structured cabling systems. The ideal candidate is a proactive problem-solver who thrives on coordinating with a diverse group of stakeholders-including executive leadership, internal cross-functional partners, architects, engineers, and general contractors-to deliver inspiring and functional spaces on time and within budget. This management-focused role involves directing the planning, execution, and delivery of Layer 1 infrastructure projects, including Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and server rooms, while ensuring alignment with mechanical, electrical, and IT requirements.

","responsibilities":"Strategic Project Leadership: Define project vision, objectives, and success criteria for Layer 1 cabling infrastructure projects, ensuring alignment with organizational IT and business goals.

Project Planning and Oversight: Develop and manage comprehensive project plans, including scope, schedules, budgets, and resource allocation, for enterprise-level IT infrastructure initiatives.

Stakeholder Engagement and Coordination: Serve as the primary point of contact for stakeholders, including IT leadership, facilities management, vendors, and contractors, to ensure seamless collaboration and alignment of project deliverables.

Team Management: Lead and manage a team of audio visual and IT project managers, fostering a culture of accountability, collaboration, and excellence.

Mechanical and Electrical Integration: Oversee coordination with mechanical and electrical teams to ensure MDFs, IDFs, and server rooms meet power, cooling, and spatial requirements, including rack layouts, grounding, and environmental controls.

Vendor and Contract Management: Negotiate and manage contracts with vendors and service providers, ensuring timely procurement of materials and services while optimizing costs.

Risk and Quality Management: Identify and mitigate project risks related to cabling infrastructure, mechanical, or electrical systems, ensuring compliance with industry standards (TIA/EIA, BICSI) and organizational policies.

Resource Management: Monitor project request flow and allocate resources efficiently, and implement cost-control measures to maximize project efficiency.

Reporting and Documentation: Oversee the creation and maintenance of project documentation, including high-level through detailed designs, standards compliance reviews, and status updates for construction partners and stakeholders.

Technology Alignment: Ensure cabling infrastructure supports current and future IT requirements, including high-speed data transmission, and emerging technologies, through strategic planning and consultation with IT teams and business unit representatives.

Preferred Qualifications

Proficiency in project management methodologies and tools (e.g., MS Project, PMI frameworks, or equivalent)

Leadership and team-building skills, with a focus on motivating and aligning diverse teams

Ability to communicate complex technical information clearly to diverse audiences, including executive leadership and non-technical stakeholders