Media Services Quality Engineering Manager

The Apple Services Engineering team is one of the most exciting examples of Apple's passion for combining art and technology. We power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books-at massive scale and with Apple's high standards-delivering a wide variety of entertainment in over 35 languages across more than 150 countries.

Description

We're seeking a hands-on leader for the Core Services Quality Engineering organization. You bring a deep understanding of backend systems, a builder's mindset for automation and tooling, and a strong background in software development and quality. You have a track record of developing people, processes, and teams, and you thrive in collaborative, cross-functional environments.","responsibilities":"Lead and grow a high-performing Quality Engineering team for Core Services

Define and drive quality strategy, test plans, and the automation roadmap across services

Partner closely with engineering, product, and program teams to align on scope, risks, and release criteria

Drive efficiency and coverage in functional, integration, performance, and reliability testing

Establish quality metrics, dashboards, and reporting; deliver clear, concise updates to leadership

Ensure build qualifications, release readiness, and project milestones are met

Champion engineering excellence, tooling, and CI/CD best practices across teams

Foster an inclusive, collaborative culture across geographies and time zones

Preferred Qualifications

Experience planning and leading end-to-end software release cycles

Proven leadership of major, cross-functional software initiatives

Ability to quickly grasp new technical domains and system architectures

Track record of providing succinct, accurate executive summaries of complex project status

Strong technical acumen across backend/services, automation, and CI/CD

Experience driving measurable quality outcomes in a quality-focused organization

Minimum Qualifications

5+ years leading QA/Quality Engineering teams in software

B.S. Computer Science or similar field, M.S. preferred

Deep knowledge of QA automation architecture, methodologies, processes, and tools

High value for teamwork and cross-functional alignment; comfortable influencing without authority

Proven stakeholder management

Ability to drive clarity amid ambiguity and make sound tradeoffs

Exceptional written and verbal communication; able to convey complex concepts concisely and tailor messages to different audiences

Experience leading distributed teams across cultures, geographies, and time zones

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .