Marketing Technology Program Manager, Apple Services
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services, and customer experiences very quickly. Bring passion and dedication to your job and
there's no telling what you could accomplish.
The Services Marketing Technology team builds bespoke solutions that enable global marketing
campaigns to effectively promote digital services. We are a highly-energized team of problem
solvers who collaborate with some of the most talented creative individuals in the industry. The
tools we build are designed in close collaboration with product, design, marketing, analytics, and
engineering teams to ensure they will effectively support Apple's growing services business. We
believe the right person for this role will share their years of experience while providing
extraordinary support for the team.
Our growing team is looking for a creative, innovative, and driven program manager, with an
ability to plan and communicate solutions for complex problems. This role will work with a wide
variety of cross functional teams, with a focus on enabling technology solutions in collaboration
with product that drive meaningful programs with partners and creators in our apps and
communication channels.
Description
This role is responsible for leading project management for a rich set of automated marketing
tools and data products for Apple Services. You will work closely with internal teams, including
creative, product, engineering, international, and an external technical development team to
enable efficiencies, cost savings, and customer transactions for our businesses.","responsibilities":"Be part of a team that defines the future direction of tools and technology for Apple Services
by understanding business goals, and communicating key needs to the product organization
to develop impactful features.
Drive project intake, planning, and end-to-end execution by aligning resources to shared
marketing goals and delivery timelines.
Lead prioritization conversations with stakeholders, product, and engineering, clearing project
blockers, and tracking progress and next steps to an overall plan.
Provide consistent documentation and reporting on overall status, including presenting action
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items, risks, and upcoming milestones to cross-functional teams and leadership.
Help determine capabilities, capacity limitations, and quantify associated risks and costs of
new projects.
Partner closely with product and engineering teams to implement advanced technology
solutions, including API integrations and AI-enabled capabilities.
Track project budgets and burn rates, and communicate impacts on delivery timelines and
capacity planning to key stakeholders.
Support marketing in driving subscriptions, optimizing creative production, scaling partner
communications, and enabling data attribution by identifying unique technology solutions.
Connect with product, engineering, design, and marketing to discuss upcoming product
launches or changes that will impact current roadmaps.
Be responsible for the management of the marketing technology roadmap for your respective
services.
Manage requests and end-to-end workflow for creation of offer campaigns, web landing
pages, and creative template development.
Collaborate with design teams on web layouts and social assets to ensure the design
translates into a format that is compatible with the current creative automation tools.
Preferred Qualifications
BA/BS Degree
Results-oriented, upbeat and focused with a strong passion to learn and succeed
Ability to manage multiple tasks, navigate ambiguity, and adapt to a rapidly evolving
environment
Understanding of digital image and video file formats and experience working with Sketch,
Photoshop/Adobe Creative Cloud
Advanced understanding of analytical tools, SEO, and accessibility standards
PMP, CSM, SAFe, or other project management certifications
Minimum Qualifications
5-7+ years experience in project management, product marketing, or digital marketing.
Deep understanding of effective marketing technology strategies in the digital and social
media landscape.
Understanding of different project management techniques including Agile and waterfall.
Experience driving and tracking the full project management lifecycle, including ideation,
requirements, development, testing, and go-to-market.
Experience at cross-functional influence; translating between business owners and technical
teams.
Excellent interpersonal skills and ability to communicate clearly and concisely across multiple
audiences and partners. Including the ability to explain analytical outcomes and technical
roadblocks in business terms.
Solid understanding of web technologies and CMS systems.
Experience in partnering with product teams to draft requirement docs for engineering teams.
Able to identify opportunities to grow suite of products by understanding common, ongoing
needs of businesses.
Experience navigating complex organizations and demonstrated success in developing
marketing programs with multiple collaborators.
Proficient in JIRA, Confluence, or related workflow management tools.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $213,700, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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