Marketing Operations Manager, App Store

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.

The App Store is the world's safest and most vibrant app marketplace, serving more than half a billion people each week! Since the App Store launched in 2008, it has helped creators, dreamers, and learners of all ages and backgrounds connect with the tools and information they need to build a brighter future and a better world. It has enabled countless new companies, spawned new industries and created millions of jobs. A significant driver of the global economy, the App Store facilitates over a $1 trillion in developer billings and sales annually, rewarding developers and entrepreneurs for their hard work and creativity. And we believe we're just getting started!

The App Store Marketing team is looking for an experienced marketing operations manager to help ensure effective fiscal planning, solidify workflow integration across marketing, and build the operational foundation for new marketing programs. You will play a key, cross-functional role and represent App Store Marketing as we work closely with the larger Apple Services Marketing organization and App Store business teams.

Description

You will share in the team's responsibility for the successful delivery and execution of Apple's App Store marketing programs. You will sit on the App Store Marketing team in the Marketing Development and Enablement function, working globally with a plethora of cross-functional business partners. These engagements will often be in a leading position for meetings, defining milestones and ensuring clear responsibilities across working teams. Ultimately, your success will be measured by your ability to put the team is in a position to drive meaningful business impact through its marketing initiatives.

This is an important role within one of the fastest-growing divisions at Apple. The right candidate is a hungry, creative, and effective marketer with leadership qualities and a strategic view towards the growth and development of both the service and their team.","responsibilities":"Create and maintain the Fiscal Operating Plan, ensuring it acts as a key tool for all teams to successfully execute the fiscal plan.

Create and maintain visible central tracking of progress & milestones across all marketing functions to ensure deadlines are met and deliverables are produced in a timely manner.

Communicate with global cross-functional partners across marketing development and enablement programs to successfully deliver against objectives.

Identify gaps and improve existing processes across the marketing teams and cross-functional partners, to improve deliverables and enhance business impact.

Create, compile, and maintain documentation (knowledge-base) for the marketing team's operational workflows and make best practices readily available.

Facilitate budget ops, manage budgeting tools, and monitor allocations

Preferred Qualifications

Bachelor's degree or equivalent preferred.

Experience in leading meetings with, and presenting to executive leadership

Experience with Creators and/or App Developers

Experience with AirTable, Wrike and other similar platforms

Experience doing annual business or marketing planning

Minimum Qualifications

5+ years in operations, with experience in marketing, subscription services or games

Clear and effective communication skills.

Project management skillset; ability to track a multitude of tasks and coordinate efforts with cross-functional teams to ensure timely and accurate deliverables

Experience building operational best practices, new processes, and tools (hands-on)

Demonstrated organizational and strategic thinking skills, ability to identify gaps in process and design unified solutions that work across multiple cross-functional teams

Stellar attention to detail, will often be working with tasks that require a keen eye

Comfort with a fast-paced cadence, working across a wide breadth of initiatives

Willingness to travel as required

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .