Manager, Cloud Systems Capacity and Operations Program, Apple Services Engineering
The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple's high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here.
Description
The Apple Cloud Services Infrastructure team is seeking a senior engineering program manager to lead capacity management and operations across our cloud platform. You'll build the systems and processes that enable Apple's infrastructure to scale efficiently. You'll be responsible for capacity planning operations and tooling that spans data services, compute, networking, elastic disk, and elastic compute systems. Working with engineering, product, and business teams, you'll drive the roadmap for capacity planning tools, operational workflows, and resource optimization that power Apple's services at scale.","responsibilities":"Lead a team of senior program managers focused on capacity planning and operations for Apple's cloud infrastructure
Establish cross-functional partnerships with stakeholders, understanding their use cases and improving the ease of use of services
Collaborate with Apple's Services engineering teams to define partnership strategies across Apple's cloud ecosystem
Develop capacity forecasting frameworks and tooling that enable proactive planning across compute, storage, networking, and data services
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Translate product requirements into technical roadmaps, identifying risks early and partnering across teams to ensure successful delivery
Drive operational excellence and build scalable processes that support Apple's growing infrastructure needs
Preferred Qualifications
Experience with public cloud providers (AWS, Azure, GCP) and hybrid cloud architectures
Background in GPU/accelerator capacity planning or high-performance computing
Experience building capacity forecasting models or resource optimization tooling
Familiarity with data services, storage systems, and network capacity planning
AIML infrastructure or ML platform experience preferred
Proven ability to influence senior engineering leaders and build consensus across organizations with competing priorities
Strong aptitude for problem solving and the ability to make complex technical and business trade-offs
Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and lead cross-functional teams under pressure
Track record of driving measurable improvements in team quality, performance, agility, or effectiveness
Minimum Qualifications
10+ years in technical program management
Experience building capacity management or resource optimization systems at scale
Track record leading teams of program managers
Deep understanding of cloud infrastructure and distributed systems
MS/PhD in Computer Science, Engineering, or related technical field or related industry experience
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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