Manager, Apple Video Sales Account Management

At Apple, we focus deeply on our customers' experience. Apple Ads brings this same approach to advertising, helping people find exactly what they're looking for and helping advertisers grow their businesses.

Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes-from small app developers to big, global brands. Because when advertising is done right, it benefits everyone.

Description

We are looking for a seasoned, operationally excellent, and client-obsessed leader to manage a team of Account Managers across New York and Chicago on our Apple Video Ad Sales team. This Manager will set the standard for how Apple delivers premium video advertising experiences, overseeing the full post-sale lifecycle from campaign execution through renewal. You will lead with both strategic vision and hands-on rigor, ensuring your team operates at the highest level while building trusted, lasting relationships with agencies and brand partners. The ideal candidate is as comfortable guiding a client through a complex sponsorship integration as they are building scalable team processes and frameworks.

Responsibilities:

Lead, coach, and develop a team of Account Managers, setting clear performance expectations and fostering a culture of excellence, accountability, and continuous growth

Establish team-wide standards and workflows for campaign management, including media planning, trafficking, pacing, reporting, and renewal driving consistency and quality across all accounts

Serve as a senior point of escalation for key agency and client relationships, stepping in to navigate complex situations, resolve issues, and deepen strategic partnerships

Partner closely with Client Partners and Sales leadership to align on advertiser goals, ensure seamless post-sale handoffs, and identify opportunities to grow and expand existing relationships

Collaborate cross-functionally with Operations, Product, Marketing, Finance, and Legal to resolve execution challenges, influence tooling and process improvements, and represent the account management perspective in go-to-market planning

Drive adoption of Apple's premium video advertising solutions including ads, sponsorships, branded integrations, and MLS Season Pass opportunities by equipping your team with the knowledge, positioning, and client access to maximize impact

Use data and campaign performance insights to identify optimization and upsell opportunities, providing strategic guidance to both your team and client partners

Develop and maintain a deep understanding of the video advertising landscape including CTV, streaming, sponsorships, and branded content to inform team strategy and client counsel

Represent Apple Video Advertising internally and in client-facing forums with professionalism, clarity, and thought leadership

Preferred Qualifications

Strong proficiency with media planning, ad operations, and campaign management systems (e.g., OperativeOne, Freewheel, or equivalent)

Exceptional communication and leadership skills, with an ability to influence across functional and organizational boundaries

Deep knowledge of the US video and agency ecosystem, with established relationships across holding companies, independents, and brand marketers

Experience selling or managing sponsorships, branded content, or custom integrations within premium video environments

Experience selling or managing live sports across linear, CTV, and digital platforms

Experience with TV video advertising best practices

Ability to translate data and performance insights into compelling, action-oriented narratives for clients and internal stakeholders

Track record of developing talent and building high-performing teams in fast-paced, matrixed organizations

Strong analytical and problem-solving skills, with a demonstrated ability to use data to inform decisions, optimizations, and upsell opportunities for brand partners

Genuine passion for Apple's brand and commitment to quality, innovation, and customer experience

Bachelor's degree or equivalent experience

Minimum Qualifications

10+ years of experience in digital media, video advertising, or account management within a premium video, CTV, broadcast, or sponsorship environment

5+ years of people management experience, leading and developing account management or campaign management teams

Proven track record of building and maintaining senior-level agency and client relationships, with the ability to navigate complex, multi-stakeholder environments