Lab Services Engineering Program Specialist

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

The Advanced Development Lab (ADL) creates optimized lab experiences that bring ideas to life through precision prototyping and data-driven testing inspiring our teams to develop world class products. Our team collaborates across product lines, supporting Hardware Engineering's R&D teams with world-class prototyping efforts. We are seeking a detail-oriented and collaborative individual to join our Lab Services team.

Description

The Lab Services Engineering Program Specialist is critical to ensuring efficiency, speed, and quality in our day-to-day operations. This person will partner with teams across multiple lab locations and time zones, driving alignment of processes, maintaining clear communication, and keeping prototype workflows moving. The ideal candidate is well-organized, collaborative, and genuinely interested in how hardware prototyping and fabrication processes work.

Responsibilities:

Manage vendor onboarding, oversight and ongoing engagement with GSM team

Track budgets, process purchase orders, and manage invoicing through Apple's internal finance tools and systems

Own inbound/outbound shipping, receiving, and logistics for prototype parts ensuring timely and secure processing for priority builds

Coordinate outsource fabrication projects tracking timelines and status across vendors and internal teams

Develop and maintain process documentation drive strategic alignment of workflows across multiple lab sites build and maintain Chorus resources

Partner with Materials and Resource team in lab inventory support

Support team events and coordination

Coordinate across remote and international teams navigating time zone differences to keep work moving

Preferred Qualifications

Strong communication, organizational skills, and attention to detail

Proficient in use of Pages/Excel, Keynote/PowerPoint, calendar management, FileMaker, or other database familiarity

Self-starter with the ability to juggle conflicting priorities

Ability to problem-solve and think clearly and quickly to resolve potential issues

Ability and willingness to collaborate with cross-functional teams

Positive attitude, willingness to offer help, and engagement with a large extended team both in person and virtually

Minimum Qualifications

College degree or equivalent experience

Experience in a customer-facing role

Project or program management experience

Ability to lift up 30 lbs without assistance

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $103,210 and $201,400 annualized, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.