Facilities Operations & Maintenance Coordinator
In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manage and maintain Apple's workplaces. We oversee and develop Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, lead sustainability initiatives, including commute, energy and waste management, to reduce Apple's environmental impact, and do everything we can to ensure the health and safety of all personnel and customers within our facilities around the world.
Description
At Apple, our workplaces are more than buildings - they're vibrant environments designed to support our teams in doing their best work. As part of the Places team, you'll help ensure these spaces run smoothly, are well-maintained, and provide a seamless experience for employees and visitors alike.
We are looking for a highly organized and diligent Facilities Operations & Maintenance Coordinator to support day-to-day facility operations, vendor coordination, maintenance scheduling, and administrative support functions. This is an administrative-focused role, ideal for someone who thrives on managing logistics, supporting teams, and keeping things running behind the scenes.","responsibilities":"ADMINISTRATIVE & OPERATIONS SUPPORT
Provide daily administrative support to the Facilities Services team, including scheduling, data entry, and reporting.
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Track and update facility records, supplier files, maintenance logs, and permit documentation.
Respond to internal service requests via ticketing systems, following up and ensuring timely closure.
Submit and monitor work orders in the Computerized Maintenance Management System (CMMS).
Maintain cleanliness and readiness of break rooms, amenity areas, and shared office spaces.
Order, receive, and organize office and facility supplies including consumables and vendor-delivered goods.
VENDOR & SERVICE COORDINATION
Act as the point of contact for external vendors performing scheduled or ad hoc services.
Escort vendors on-site and ensure work is performed in compliance with safety and facility policies.
Support vendor performance tracking and assist with invoice submission and issue resolution.
Coordinate minor facilities activities such as room resets, signage updates, and general upkeep.
MAINTENANCE SCHEDULING & TRACKING
Assist in creating and managing preventative maintenance (PM) schedules.
Enter and track PM and corrective work orders in CMMS, escalating delays as needed.
Monitor task completion metrics and ensure accurate documentation across all maintenance records.
Support compliance tracking for Fire Life Safety (FLS) systems and other scheduled inspections.
COMMUNICATION & COLLABORATION
Support cross-functional coordination between workplace teams, facilities partners, and external vendors.
Draft and distribute service updates, schedules, and notices as needed.
Participate in team meetings, providing updates on service tickets, supplies, and vendor activities.
Assist in light research, audits, and administrative projects in support of facility improvement initiatives.
Preferred Qualifications
Strong organizational and time management skills; able to manage multiple tasks efficiently.
Excellent communication skills - written, verbal, and interpersonal.
Comfortable using iOS/macOS and productivity tools (e.g., Mail, Calendar, Pages, Numbers, Excel).
Proactive, detail-focused, and conscientious with a strong customer service approach.
Familiarity with basic facility systems (HVAC, lighting, conference room tech).
Previous experience supporting vendors, technicians, or internal service teams.
Ability to read or interpret basic building layouts or maintenance documentation.
Minimum Qualifications
2+ years in an administrative, facilities, or workplace support role.
Experience working with ticketing or maintenance systems (e.g., ServiceChannel or CMMS).
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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