Facilities MAC Supervisor
In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's retail stores, workplaces, and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.
We are seeking a highly motivated, collaborative and experienced professional to join our team as a Facilities Moves, Adds and Changes (MAC) Supervisor to coordinate and oversee activities across the campuses in a consistent and safe manner to meet and exceed customer expectations.
Description
The Facilities MAC Supervisor coordinates and oversees furniture moves, workspace reconfigurations, and campus events across Apple facilities. The ideal candidate brings deep expertise in workplace coordination, vendor management, and team supervision. This hands-on leader will both supervise staff and manage operational procedures while ensuring alignment with business partner needs. Proficiency with relevant software applications and a passion for exceptional workplace experience are essential.","responsibilities":"Foster and maintain excellent relationships with business units, vendors and co-workers.
Decommission space within the Facilities group and work alongside Project Management teams while interacting with Apple cross functional teams across the portfolio.
Remain flexible and be prepared to adapt to work schedule adjustments and changing priorities from business partners, project management teams and stakeholders.
Prepare and present move and event schedules and plans to functional peer groups and stakeholders for larger activities.
Establish and modify operational methods and procedures, working closely with MAC vendor partners.
Maintain documentation to reflect the effectiveness and efficiency of department activities.
Conduct regular meetings with MAC vendor leadership in an effort to partner on strategic planning for regional growth.
Evaluate vendor staff to ensure the efficient operation of the functional MAC on site team.
Manage and optimize the logistics, inventory, and warehouse operations for furniture assets and other workplace equipment critical to MAC and event activities.
Preferred Qualifications
Demonstrated ability to quickly grasp new technology and complex workflows.
Strong planning, analytical, organization and problem-solving skills.
Experience working and communicating with all levels of an organization.
Ability to manage customer service issues involving employees in a professional and positive manner.
Excellent problem-solving, organizational, and reporting skills.
Ability to work in dynamic environment, while maintaining composure and integrity.
Deliver high-quality results, with minimal direction, in an environment where expectations are high and timelines are challenging.
Deliver phenomenal customer service and responsiveness to emails, texts, and phone calls.
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Extremely proactive, responsive, and upbeat with strong organizational skills.
Minimum Qualifications
5+ years of experience in a fast-paced Moving, Adds and Changes team or similar environment.
2+ years of experience as a team supervisor with in-house staff or vendor partners.
Proven ability to manage multiple concurrent projects, priorities, and stakeholders in a fast-paced environment.
Thinks critically and creatively about how to regularly improve process and operations.
Excellent written and verbal communication skills, including presentation abilities.
Demonstrated collaboration skills and adaptability in ambiguous situations.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $47.98 and $72.40/hr, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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