Executive Briefing Center Program Coordinator
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The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
Apple is seeking a Site Support & Coordinator for the Apple Park Executive Briefing Center (EBC). The EBC hosts Apple's most strategic customers and partners to strengthen relationships and advance business development goals. In this role, you will ensure all devices, equipment, and technical systems are flawlessly prepared for each executive engagement. The seamless technical experience is essential for showcasing the best of Apple to executive audiences, making this role vital to creating premium, memorable experiences.
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Description
Customize, execute, and reset briefing rooms, demo areas, and Apple devices daily to ensure flawless technical execution for executive briefings
Manage the on-site fleet of devices, including cleaning, storage, charging, and software updates
Prepare, test, verify, and reset AV and all briefing technology systems for each day's briefings; troubleshoot technical issues as needed, maintaining required operational standards
Collaborate with stakeholders on device refresh, configuration, and setup to maintain premium presentation standards
Partner with the on-site AV team and IT for troubleshooting and issue mitigation
Coordinate cross-functional teams, and facilities logistics tailored to the curated briefing experiences in support of the daily briefing center operations
Demonstrate technology and present core content as trained and assigned
Support the planning and scheduling of low-touch briefings, coordinating resources to ensure seamless execution and serving as a key point of contact for stakeholders, providing guidance and information on how to effectively engage with and leverage the EBC
Assist in the coordination and execution of larger company-hosted events within the EBC, aligning with cross-functional teams and supporting on-site logistics
Assist in resource allocation and briefing scheduling to ensure optimal use of EBC spaces, equipment, and personnel across all engagements
Preferred Qualifications
Previous or current work in Apple Retail or similar customer-facing technical role
iOS and Mac deployment and management experience (e.g., Jamf, Apple Configurator, and other platforms) and device management, AVP support, or technical operations
Bachelor's degree or equivalent experience
Minimum Qualifications
3+ years of experience in fast-paced, white-glove environment
Proficiency in troubleshooting a wide range of IT issues, including hardware, software, and network connectivity problems
Strong attention to detail and commitment to quality standards
Professional communication skills and executive presence
Experience with process documentation and technical procedures
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $92,700 and $140,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
Company Videos
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