Engineering Project Manager, Customer Systems
We at Apple build stuff to amaze our users with ultra-fast, thoughtfully designed, and carefully crafted solutions. We are not just any team, but a highly motivated fast-paced and ever evolving closely knit team of individuals looking to get more to scale to new heights. We have a thing for individuals like yourself who don't stop at mediocrity or don't settle for anything less than perfect.
Apple's Customer Systems Platform Services team is looking for an extraordinary Engineering Project Manager with deep understanding and genuine passion for running programs, building complex cross-functional products and components in Apple's fast paced environment using top of the line cutting edge technologies. You will manage technology initiatives across applications and products to support worldwide AppleCare sales and service businesses.
If you have high motivation and a genuine passion for solving complex problems through innovation and building critical cross functional products in an extremely fast-paced and collaborative environment - this role is for you.
Description
Employ innovative techniques, working collaboratively with other team members and business stakeholders during the full lifecycle development process - including requirements analysis, design, development, deployment, testing and maintenance. Become the Product Champion and manage product evolution and define and own multi-year product roadmap.
Develop and execute project plans by leading scope, schedule, deliverables, and resource allocation.
Proactively identify, communicate project issues and risks, and recommend solutions and mitigations.
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Actively and expertly collaborate with business and engineering teams on requirements, innovative solutions, scope, and project deliverables.
Prioritize issues while negotiating and setting appropriate expectations with team members, stakeholders and senior management.
Prioritize team activities and drive resolution of issues across all areas of the projects.
Gain insight into business direction and think through its impact on product and drive changes.
Preferred Qualifications
Bachelor's degree or equivalent experience in Engineering, Computer Science, Business Administration, Management, or a related field.
Demonstrated success in leading complex, cross-functional projects in a fast paced environment.
Experience working in a cross-functional time-zone distributed team environment.
Proficient in conveying complex information clearly and effectively to various collaborators.
Strong written and verbal communication skills as well as strong organizational skills.
Self-motivated and pro-active, with demonstrated creative and critical thinking capabilities.
Engineering/Technical background preferred.
Minimum Qualifications
10+ years combined experience in engineering project and product management.
Solid understanding of software development methodologies (including Agile and traditional waterfall).
Proficient at managing multiple global efforts simultaneously.
Background in software/product development, either as a software engineer or having been exposed to the software development life cycle.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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