Engineering Program Manager, Demo Production Engineering
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The Retail Technology, Production Engineering team prototypes and builds demo experiences that bring devices to life across Apple stores globally. Every new Apple product entering the retail demo pipeline passes through our hands. In collaboration with our partners, we compose demo bundles and refresh interactive campaigns throughout the year, making stores fun, fresh and relevant. Every device a customer picks up, and every screen a customer sees in an Apple Store reflects the precision and care this team puts into every build.
Description
We are looking for an Engineering Program Manager to lead the global planning and execution of customer-facing demo experiences across 500+ Apple Stores worldwide. You will operate at the intersection of retail strategy and engineering execution, driving intake, prioritization, and roadmap planning for multiple concurrent initiatives that span hardware, software, services, and retail operations. You will establish the operational processes, governance frameworks, and cross-functional rhythms that align Engineering, Product, Marketing, Creative, and Business stakeholders on what matters most.
You will bridge business and engineering - translating ambiguous requirements into actionable technical solutions and delivery plans, and influencing executive stakeholders through prioritization, tradeoff analysis, and data-driven recommendations.
Responsibilities:
Lead global planning and execution for customer-facing demo experiences across Apple Stores globally. Drive intake, prioritization, alignment and roadmap planning for concurrent initiatives spanning hardware, software, services, and retail operations.
Own the demo production engineering sprint cadence end-to-end. Sequence and run bundle production workstreams, from weekly sprints to cross-functional program execution for larger NPI moments in partnership with Product, Engineering, Marketing, and Operations.
Bridge creative, business and engineering, translating ambiguous requirements into actionable technical solutions and delivery plans. Oversee the collection and curation of creative assets for demo deployments.
Establish scalable operational processes, governance frameworks, and analytics that improve execution readiness, stakeholder alignment, and delivery predictability. Define KPIs and stakeholder requirements to develop dashboards for operational visibility, post-deploy verification and decision making.
Influence executive stakeholders through clear keynotes and data-driven recommendations to maximize business impact and resource utilization. Streamline reporting and leadership updates to improve GTM speed, efficiency, and effectiveness.
Preferred Qualifications
Experience using AI to improve workflows and effectiveness
Program-managing NPI launches tied to hardware release calendars across multiple product families, including pre-release disclosure environments.
Experience program-managing content or software delivery to globally distributed retail or field environments (500+ sites, multi-locale, OTA distribution)
Minimum Qualifications
5+ years as an EPM or TPM driving complex, multi-disciplinary programs delivered against non-negotiable hardware-software release schedules. Bachelor's degree or equivalent practical experience
Proven ability to drive intake, prioritization, and roadmap planning across 10+ concurrent initiatives with competing executive priorities and shared engineering resources
Experience translating ambiguous business and creative requirements into engineering specs, delivery plans with risk mitigated
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Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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