Engineering Program Manager - Customer Systems
At Apple, we don't just work, we innovate, create, and redefine what's possible. We know that the magic happens at the intersection of hard work, creativity, and a vibrant work environment, and every customer interaction is a chance to amaze, inspire, and connect. By obsessing over the tiniest details, we create experiences that leave a lasting impact.
Now, the Customer Systems team is looking for an extraordinary Engineering Program Manager, someone with a sharp technological mind, a passion for solving complex challenges, and the drive to deliver ambitious, cross-functional projects in a fast-paced environment. Imagine influencing the experiences of over a billion customers worldwide, that's the scale and impact of this role.
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If you thrive on challenge, love collaborating with brilliant teams, and get excited about shaping the future of cutting-edge technology, this is your moment. Are you ready to make a difference that only Apple can offer?
Description
We are looking for an organized, curious, and proactive program manager who understands the mechanics of software delivery. This role is for someone who excels at taking ownership of specific feature sets and driving them through the finish line. If you are passionate about high-quality execution, managing technical dependencies, and shaping projects that touch millions of customers, this is your opportunity to shine.
Preferred Qualifications
Experience managing and delivering specific project features, collaborating effectively with cross-functional engineering and QA teams.
Ability to use data and project metrics to provide insights into project health and team velocity.
Excellent verbal and written communication skills, with the ability to clearly articulate project status to stakeholders.
Strong organizational skills with the ability to maintain focus and momentum in a fast-paced environment.
Technical curiosity and a desire to participate in discussions regarding system architecture, including cloud services or on-device software.
Experience contributing to the launch of consumer software or digital tools at scale.
Familiarity with Apple operating systems (iOS, macOS, etc.) and a commitment to delivering a high-quality user experience.
Experience working with UI/UX designers to translate design mocks into technical requirements.
MBA or similar product or program management certifications.
Bachelor's degree in Computer Science or a related field,
Minimum Qualifications
4+ years of relevant experience in software and program management.
Software project management skills with a focus on tracking deliverables and managing timelines across engineering teams.
Track record of taking features from design to launch, ensuring technical requirements are met.
Proficiency in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $213,700, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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