Engineering Manager, Cloud Networking Observability & Telemetry

The Apple Cloud Networking team builds and operates software-defined network platforms that work at scale to deliver a multi-cloud network and security with a global footprint. We are a fast-moving team at the forefront of crafting Apple's hybrid cloud network infrastructure, which fuels Apple's services, including iCloud, iTunes, Siri, and Maps.

We are seeking a seasoned, visionary Engineering Manager to lead and expand a diverse team of highly skilled engineers focused on advancing observability, monitoring, and telemetry capabilities for Apple's critical cloud networking infrastructure. In this role, you will collaborate with engineering teams across Apple to deliver the foundational insights and tools that enable operational excellence, proactive issue detection, and performance optimization for our global services.

Description

As a key leader, you will define and drive the vision and strategy for our observability & telemetry solutions. You will be responsible for building, scaling, and nurturing a cohesive, high-performing team that is passionate about providing deep visibility into complex systems, driving innovation in monitoring tools, ensuring data quality, and enabling impact at scale.

Your role will involve forging strong cross-functional partnerships to align with stakeholders and ensure that our observability solutions meet evolving business and technical needs. This includes upholding the highest standards of data integrity, system reliability, and actionable insights to diagnose, troubleshoot, and optimize our cloud networking environment.

We are looking for an engineering leader who is deeply passionate about building and operating highly scalable, fault-tolerant observability platforms and data pipelines that support one of the world's largest and most complex infrastructures, turning raw data into critical operational intelligence.","responsibilities":"Work with key stakeholders to define and execute the technical roadmap for Cloud Networking Observability & Telemetry, encompassing metrics, logging, tracing, alerting, and visualization solutions.

Lead the execution of engineering initiatives by guiding sprint planning, prioritization, daily stand-ups, and retrospectives to ensure the timely and effective delivery of observability features and platforms.

Set the technical direction for the team by actively participating in architectural design and rigorous code reviews, fostering a high standard of engineering excellence.

Collaborate with technical program managers, senior engineers, and customer teams to deliver robust, end-to-end observability solutions that span and support multiple product organizations.

Partner with the recruiting team to identify, attract, and hire exceptional engineering talent, contributing to the growth of a world-class development team.

Manage and mentor team members through regular one-on-one meetings, career development planning, and performance evaluations, fostering a supportive and high-performing environment.

Drive the execution and delivery of new features and iterative improvements for internal stakeholders on a regular cadence, enhancing our ability to understand and react to the state of cloud networking.

Promote a culture of continuous improvement by coaching engineers, encouraging innovation, and supporting professional growth.

Preferred Qualifications

Broad experience in designing and developing robust architectures for data collection, processing, or visualization.

Expert knowledge of modern observability practices.

Deep knowledge of logs, metrics, traces, and alerts, and how to use this data to help developers and operators make quick decisions.