Cloud Traffic Engineer, Apple Pay

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We are a team of engineers that run internal/external traffic in a complex and distributed environment with strict privacy and security requirements. We are responsible for the modernization, reliability and observability of Wallets, Payments and Commerce traffic infrastructure.

Description

As the demand for our services continues to grow rapidly we are forming a team to best position ourselves to deliver a service to the highest level, as expected at Apple. We handle both customer facing (external) and internal traffic which have strict privacy and security requirements. This is a team of software/systems/network engineers directly responsible for both customer facing (external) and internal traffic globally.

- Ensure the highest level of up-time and quality of service to Apple's customers through operational quality.

- Design, maintain, and improve global production traffic infrastructure.

- Ownership of reliability issues using a wide variety of tools.

- Identify areas to improve service resiliency through techniques such as chaos engineering, performance / load testing, and game days.

Preferred Qualifications

Developing in Go, Python, or similar programming languages

Minimum Qualifications

Knowledge of load balancing, service mesh, and edge deployments

Familiarity with Networking, Security, Logging, and Application Monitoring

Maintaining customer commitments

Navigating the complexities of the business and service reliability

Excellent verbal and written communications skills

Ability to coach & mentor other ICs

Bachelors Degree in computer science, related field, or 10 years of equivalent work experience is highly desirable

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .