Carrier Sales Business Operations Lead
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Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. As part of our Business Operations team, you will be responsible for supporting sales teams to deliver Apple technology to consumer partners. In this role, you will work closely with sales, supply chain, reseller operations and finance teams to analyze business performance, understand market dynamics, provide insights on this performance to leadership, identify weekly opportunities and playbook(s) of actions to be driven across the team. You will set quotas for the sales team and reseller incentive programs in partnership with finance team and measure performance against the targets. You will be responsible for driving special projects cross functionally that impact our business in the short and long term. You will help drive the preparation of weekly reviews/materials to assess performance of business, monitor/analyze daily/weekly performance, help identify opportunities and insights to improve performance, and drive execution across teams to achieve the forecast/goal. You will collaborate with engineers and data scientists to identify use cases for AI/ML that can provide valuable insights and drive business growth.
Description
As a Carrier Sales Business Operations Lead, you will:
- Own business performance analysis for certain lines of business - identifying variances, defining causes, specifying potential actions and their impact.
- Lead cross-functional team that dives deep across a range of factors (micro + macro) influencing the performance of certain lines of businesses.
- Lead US Leadership team's preparation for bi-weekly Sales Review with C-suite leadership and other reporting in key seasonal moments / new product launches.
- Analyze sales performance for sales leadership; highlight implications and suggest actions for improvement.
- Engage in allocation and supply analytics by collaborating with supply chain, finance, and sales teams.
- Lead cross functional team for managing excess inventory.
- Support forecast calls, evaluation of inventory needs, etc.
- Provide analytics to manage trade-offs in times of product constraint (within business, across the U.S.).
- Serve as a business owner to internal AI/ML engineering and data science teams helping drive forward the vision for internal systems and tools driving business automation.
Preferred Qualifications
MBA or equivalent experience is advantageous but not required
Tableau Desktop experience
Outstanding verbal & written communication skills
Experience supporting cross-functional projects within a large organization, with an emphasis on collaboration and coordination across teams
A solid understanding of the consumer electronics industry (products, technologies, trends)
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Experience in using or implementing AI/ML to drive automation
Ability to see around corners and look beyond just today. Have an understanding of the competitive carrier/telco landscape, industry trends, and external pressures. See the world through the eyes of the customer
Minimum Qualifications
BA/BS degree or equivalent experience in sales operations, business planning, finance, strategy and/or analytics
8+ years work experience in sales operations, business planning, consulting, finance, strategy and/or analytics
Demonstrated success in relevant positions encompassing consumer/business intelligence, product marketing, product management, commercial management, finance and/or strategy planning
Strong cross-functional communication skills and experience managing deliverables across different teams
Possess a high level of numeracy and data management capabilities and excellent analytic and presentation/communication skills
Demonstrated success working in a fast-pace ambiguous work environment
Advanced Excel and presentation-building (e.g. Keynote) skills
Experience in generating insights from large data sets and telling a story
Experience partnering with engineering / data science teams to provide the voice of the business and help drive the internal systems/tools roadmap forward
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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