Business Traveler Compliance -Senior Immigration Manager (Global)
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Description
The BTC Senior Immigration Manager (Global) oversees Apple's short-term business traveler population as part of the Business Traveler Compliance (BTC) Team, ensuring compliance with global immigration and labor laws, Posted Worker Directive Regulations, government audits and internal travel policies. This position requires end-to-end management of the business visa, visa exemption and short-term work permit process, ensuring excellent customer service to business travelers, internal stakeholders and senior leaders. The successful candidate will be a highly experienced subject matter expert in the field of global immigration, with the ability to advise and consult on complex issues, work independently on high-level projects, problem solve and identify solutions for time-critical business travel.
","responsibilities":"Primary POC for all APAC region immigration matters, while maintaining comprehensive knowledge of global immigration policies.
Manage Apple's Exit and Entry Permit program for Chinese nationals, providing policy updates to managers, management of immigration vendor, addressing incidents of non-compliance and maintaining positive relationships with relevant government entities.
Manage complex immigration programs and projects, such as New Store Openings, Country-Specific Expansions and Transit Exemptions, ensuring comprehensive risk management, pro-active communications and excellent service delivery.
Research, interpret and cross-reference immigration rules and guidance, utilizing government, embassy and airline websites and official Decrees.
Draft highly detailed and accurate internal communications, ranging from immigration bulletins, Q&As, Keynote presentations and travel policy documents.
Present confidently and professionally to C-suite level employees, explaining critical policy updates, operational impacts and business continuity strategies.
Preferred Qualifications
Experience meeting with government authorities on behalf of clients to advocate business needs within constraints of existing immigration and labor laws, ideally in APAC.
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Minimum Qualifications
At least 5 years experience managing business travel immigration services for a large, multi-national tech company.
At least 8 years customer-facing experience in a global visa services company
Immigration related employment history in APAC market, ideally China, Vietnam and/or Singapore.
Minimum BA/BS or equivalent.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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