Americas Reseller Operations-Shared Services Analyst
The Shared Services Operations (SSO) team at Apple is looking for a dynamic and motivated SSO Analyst. This role requires an ambitious self-starter with a strong work ethic, proven analytical capabilities, ability to influence, and excellent communication / collaboration skills. It will involve significant technical expertise with internal tools and expert data visualization / report building and automation development. This role will also identify and lead efficiency projects across the Reseller Operations (RO) and Apple Own Use (AOU) department.
Description
Responsible for identifying and analyzing trends, developing measurable ways to drive AOU efficiency and process improvement
Streamline data processes and provide data-driven insights with automated solutions using advanced analytics tools
Leverage advanced technology to drive automation and solve complex business problems
Prepare and present recommendations to management and partner teams using executive summaries of key data, metrics, and resolution plans
Partner cross-functionally to develop insights into existing AOU processes and business problems to create and drive a path forward
Preferred Qualifications
MBA, Masters Degree in a related field
Proficiency with data science programming languages (e.g. Python)
Ability to both think strategically and execute tactically, with high attention to detail
Cuts through ambiguity and can rapidly understand complex business processes and details
Excellent verbal and written communicator with the ability to tailor the message to the audience
Minimum Qualifications
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Bachelor degree in Supply Chain Operations, Business, Business Analytics, Mathematics, Computer Engineering/Science
5 years experience in Operations or related field
Self-starter with advanced technical and analytical capabilities
Proficient with data preparation and visualization tools (e.g., Tableau, Excel, SQL)
Analytics experience interpreting business issues and deploying analytical solutions
Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a variety of deliverables
Solution oriented and self-motivated; able to function effectively when working independently or in a team
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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