AI Product Owner, Legal Operations
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Are you passionate about translating AI capabilities into products that solve real legal problems?
Do you thrive on understanding attorney and paralegal needs deeply - conducting interviews, mapping legal workflows, and documenting requirements?
Can you bridge the gap between technical possibilities and legal business value?
The Business Engineering team within Legal Operations is building AI-powered products for a global legal organization. The AI Product Owner role is central to this mission - bringing legal domain expertise, understanding user needs firsthand, defining what we build, and driving adoption across practice groups.
Description
The AI Product Owner defines and drives AI product strategy for Legal Operations, combining legal domain expertise with product ownership and hands-on business analysis. You will leverage your understanding of legal workflows to conduct user research, document requirements, own the product backlog, and work closely with AI/ML Engineers and AI Product Developers to deliver solutions that attorneys trust and adopt. This role requires legal operations fluency, deep empathy for users, analytical rigor, and sharp prioritization skills.","responsibilities":"Support the product vision, strategy, and roadmap for AI products serving Legal Operations
Leverage legal domain expertise to understand practice group workflows, terminology, and pain points
Conduct user interviews, workflow analysis, and stakeholder sessions with attorneys, paralegals, and legal operations staff
Document business requirements, legal process flows, and user stories with clarity and precision
Define and prioritize the product backlog based on user needs, business value, and technical feasibility
Translate legal workflows (matter management, contract lifecycle, outside counsel management, compliance) into clear product specifications
Map current-state and future-state legal processes to identify automation and AI opportunities
Collaborate with AI/ML Engineers to understand technical constraints and shape feasible solutions
Work with AI Product Developers to design intuitive user experiences that drive adoption
Facilitate requirements workshops, design sessions, and UAT with practice group stakeholders
Define success metrics and measure product impact post-launch
Conduct demos, gather feedback, and iterate based on user input
Drive go-to-market planning including change management, training, and adoption strategies
Communicate product roadmap, progress, and trade-offs to stakeholders and leadership
Stay current on AI capabilities and legal tech trends to inform product direction
Preferred Qualifications
Direct experience in a corporate legal department, law firm, or legal tech company
Familiarity with legal systems (matter management, CLM, eBilling, document management, eDiscovery)
Understanding of legal spend management, LEDES/UTBMS billing codes, and outside counsel operations
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Experience with AI/ML products or data-driven applications
Understanding of AI capabilities and limitations (LLMs, RAG, agents, prompt engineering)
Experience with business process modeling and workflow documentation tools
Experience with product analytics and user research methodologies
Certified Scrum Product Owner (CSPO), CBAP, or similar certification
JD, paralegal certificate, or legal operations certification a plus
Track record of shipping products that legal professionals adopt and value
Minimum Qualifications
6+ years of experience in product management, business analysis, or legal operations - with hands-on experience across multiple disciplines
Strong understanding of corporate legal department operations, workflows, and terminology
Proven ability to conduct user research, document requirements, and translate findings into product specifications
Experience working with technical teams (engineering, data science, AI/ML)
Proven track record delivering solutions leveraging design thinking, agile methodologies, and the product development lifecycle
Excellent documentation skills - able to produce clear business requirements, process flows, and user stories
Strong facilitation skills for workshops, interviews, and stakeholder sessions
Excellent communication skills - able to engage credibly with attorneys and influence stakeholders
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,900 and $207,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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