Technical Release Management Specialist (Hybrid)

The Technical Release Management Specialist collaborates with others to provide and maintain applications that meet business needs. You will be responsible for design and development for simple to moderately complex business solutions. You will report to the Senior Manager, Technology Services.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from Boston, MA 02110

We will not consider candidates who require current or future sponsorship for this position

#LI-Hybrid

Position Compensation Range:
$90,000.00 - $147,000.00

Pay Rate Type:
Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• You will design and develop solutions to the level of quality defined by the requirements in adherence with standards, methodology and internal controls.
• You will understand and identify system dependencies. Understands functionality, integration points and impacts of proposed changes to supporting applications.
• You will follow through with options and recommendations.
• You will provide appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics as required by organization standards.
• You will define, conduct, and/or participate in testing (i.e. unit, system integration).
• You will collaborate with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify requirements.
• You will ensure software development meets standards for programming, design, performance, quality, and security.
• You will participate in team activities and taking on additional work tasks as needed to help the team accomplish the desired outcome or goals.
• You will create, maintain, and/or enhance system documentation as needed.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service
• Basic knowledge and understanding of integration and migration strategies and technologies.
• Basic knowledge and understanding of application architecture, design alternatives, and development standards.
• Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience interpreting, modifying and writing application system design and program specifications.
• Demonstrated experience using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience using relational databases and standard query language (SQL).
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid knowledge and understanding of activities, tasks, tools and techniques for testing applications to ensure adherence to functional and quality requirements.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

Specialized Knowledge & Skills Preferences

• Understanding of systems development life cycle (SDLC) and software delivery processes.
  
• Demonstrated ability to coordinate tasks and communicate effectively within cross-functional teams.
  
• Knowledge of application environments, infrastructure components, and system integrations.
  
• Experience or familiarity with release coordination, deployment support, or IT operations activities is preferred.
  
• Exposure to release orchestration tools, ticketing systems, or automation platforms (e.g., ServiceNow, Azure DevOps, Jenkins) is a plus.

Strong organizational skills with attention to detail and ability to manage multiple tasks.

Effective written and verbal communication skills for working with technical and non-technical stakeholders.

Ability to identify issues, escalate appropriately, and follow through to resolution.

Willingness to learn, adapt, and grow within a structured release management environment.

Experience working in Agile or team-based delivery environments is preferred.

Experience or familiarity with GitLab pipeline

Travel requirements up to 5%

#LI-Hybrid

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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Client-provided location(s): Boston, MA

Job ID: American_Family_Insurance-R38793

Employment Type: FULL_TIME

Posted: 2026-05-19T23:35:08