Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Talent Development Specialist (Hybrid)

2 days ago Phoenix, AZ

Enhance the competencies of individual employees by conducting training programs that boost employee's workplace performance in alliance with our core values. Deliver curriculum and learning materials and manages all phases of training interventions.

You will report to a Senior Manager in Talent Development.

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 50 miles of Phoenix, AZ 85034.

#LI-Hybrid

We will not consider candidates who require sponsorship for this position.

Position Compensation Range:
$62,000.00 - $103,000.00

Pay Rate Type:
Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Responsibilities:

  • Develops or oversees the production of classroom handouts, instructional materials, aids and manuals.
  • Directs structured learning experiences and monitor their quality results.
  • Acclimates new hires to the business and conduct orientation sessions.
  • Delivers training courses.
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.
  • Periodically evaluates ongoing programs to ensure that they reflect any changes.
  • Stays abreast of the new trends and tools in employee development.

Requirements:
  • Experience in the insurance domain--ideally with training experience.
  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience delivering or overseeing delivery of training through vendors.
  • Demonstrated verbal, written and social media communication skills which support culture and strategy.
  • Solid knowledge of instructional design models and assessment methods.
  • Demonstrated experience delivering curricula for all different learning environments (asynchronous and synchronous).
  • Participates as necessary in consultation, development, and delivery of learning solutions.
  • Travel Requirements - up to 25%.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

#LI-DB1

Want more jobs like this?

Get Social Services jobs in Phoenix, AZ delivered to your inbox every week.

Job alert subscription
Client-provided location(s): Phoenix, AZ
Job ID: American_Family_Insurance-R38988
Employment Type: FULL_TIME
Posted: 2026-06-19T23:47:22

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion