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American Family Insurance

Lead Vendor Management Advisor (Hybrid)

1 week ago• Boston, MA

As a Lead Vendor Management Advisor (Strategic/Critical Vendors) with American Family Insurance you will lead the end-to-end management of critical third-party partnerships. You will serve as the central contact for complex contracts, navigating high-stakes negotiations, improving, and mitigating operational, financial, and reputational risks.

You will report to the Senior Manager, Vendor Management

#LI-Hybrid

Position Compensation Range:
$88,000.00 - $145,000.00

Pay Rate Type:
Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Define sourcing strategy and scope for enterprise events and critical vendor initiatives; identify/qualify opportunities by spend, value, risk, and capacity; align sponsors, approvals, resources, and lead cross-functional delivery.

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  • Establish supplier governance as the primary liaison; facilitate joint business planning and executive business reviews to align supplier roadmaps, capabilities, and performance to strategy and stakeholder needs.
  • Negotiate Tier 1 contracts/SOWs and complex renewals to optimize commercial terms, payment strategies, incentives, and rebates, partnering with internal SMEs as needed.
  • Serve as contract SME: ensure approval/standards compliance and support stakeholders through the full vendor lifecycle (award, management, renewal, termination).
  • Promote the value of sourcing/vendor management; provide reporting on spend, pipeline/activity, supplier performance, risks, TCO, and realized value.
  • Build leadership relationships within assigned business units; act as primary point of contact and translate business goals into supplier requirements.
  • Lead end-to-end Tier 1 RFx and contract projects; drive process and service improvements, including governance and performance management routines.
  • Set and manage supplier performance expectations via SLAs, scorecards, and metrics; partner on improvement plans and corrective actions.
  • Identify and mitigate supplier risk by ensuring regulatory, security, and policy compliance and supporting business continuity planning.

    • Specialized Knowledge & Skills Requirements
    • Demonstrated experience providing customer-driven solutions, support or service.
    • Demonstrated experience in project management methodologies, practices, techniques and tools.
    • Solid knowledge and understanding of processing systems and processes.
    • Solid knowledge and understanding of the insurance industry and regulatory environment.
    • Basic knowledge and understanding of contract negotiations

    Preferred skills:
    • Marketing experience strongly preferred
    • Demonstrated experience in strategic sourcing practices including RFxs, contract negotiation and market intelligence.
    • Experience with supplier performance management techniques, including KPIs, SLAs and scorecards.
    • Demonstrated experience employing advanced end-to-end strategic sourcing processes, practices and tools to large, complex spend categories.
    • Demonstrated experience leading medium to large projects.
    • Demonstrated experience in contract negotiation techniques, including complex commercial terms and SOW structures.
    • Demonstrated experience in project management practices.
    • Experience of goods and services contract terms.
    • Experience preparing reports, charts and presentations, including performance, risk and value reporting.

    Additional Information
    • Offer to selected candidate will be made contingent on the results of applicable background checks
    • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
    • Sponsorship will not be considered for this position unless specified in the posting

    In this hybrid role, you will be expected to work a minimum of 10 days per month out of the Madison, WI or Boston, MA offices.

    We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

    We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

    #LI-RS1

    Client-provided location(s): Boston, MA, Madison, WI
    Job ID: American_Family_Insurance-R38752
    Employment Type: FULL_TIME
    Posted: 2026-05-11T23:55:03

    Perks and Benefits

    • Health and Wellness

      • Parental Benefits

        • Work Flexibility

          • Office Life and Perks

            • Vacation and Time Off

              • Financial and Retirement

                • Professional Development

                  • Diversity and Inclusion