Product Engineer - (Hybrid)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Your role in the team
As part of Allstate's technology transformation-bringing together cloud platforms, AI capabilities, and modern engineering practices-the Vended Billing team is looking for a Product Engineer to help build the next generation of customer billing solutions. In this role, you'll design, build, and operate software products that power critical billing experiences, working across cloud services, automation, and scalable systems. You'll collaborate daily with product, engineering, and operations partners; contribute to CI/CD and DevOps excellence; and play a hands‑on role in modernizing legacy processes while shaping the future of Allstate's billing ecosystem. If you enjoy solving complex problems, improving large-scale systems, and delivering high‑quality financial services products, this is an opportunity to make a meaningful impact in a fast‑evolving domain.

Key Responsibilities

• Design, build, and operate software products in the customer billing domain.

• Assist in gathering the training and user documentation requirements.

• Manage the issues and blockers for assigned features and product stories.

• Support the planning, conduct, and review of module and integration testing for assigned projects.

• Organize, lead, and finalize feature review sessions for business issues/requirements and document resulting decisions.

• Assist with overall product planning by contributing to/creating stories in areas of responsibility.

• Configure and maintain vendor‑provided software solutions; evaluate and validate functionality introduced in new vendor releases, and utilize vendor defect‑resolution processes, support portals, and diagnostic tools to troubleshoot and resolve technical issues.

• Create functional design, leveraging technical skills, to address the requirements of a single or multiple set of product features.

• In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in more than one area of the business; often a subject matter expert.

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.

• A minimum of 3 years' experience in Software development integration and delivery, Automating a software development lifecycle (build, test, release) and/or CI/CD and DevOps implementations.

• A minimum of 1 year scripting in a modern programming language such as Python.

• Exposure to GenAI model development.

• Experience with the deployment of containers and/or working with container orchestration.

• Background in billing systems or products.