Back Office Representative - Integon

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description
Join Integon, a certified Great Place to Work, and play a key role in ensuring our insurance processes are accurate and efficient

About Integon

Integon is an insurance service provider and the Mexican division of one of the largest insurance corporations in the United States. Since 2019, we've proudly maintained our Great Place to Work certification. Every day, our team supports U.S. affiliates by delivering high-quality property and casualty insurance services.

As part of a winning team, you'll find opportunities for personal growth and rewards that recognize your contribution.

About the Role

As a Back Office Representative, you will support internal teams and business partners by reviewing, processing, and updating insurance-related documentation. You'll work across multiple systems to ensure accuracy, completeness, and compliance with internal guidelines.

This role is ideal for people who enjoy detail-oriented work, process consistency, and supporting others behind the scenes so operations run smoothly.

What You'll Do

• Process and validate data according to business requirements and documented procedures.

• Review insurance documentation, verify extracted data, and update records with accuracy.

• Provide information and procedural guidance to internal customers and business partners.

• Handle unique or complex cases using established decision-making guidelines.

• Communicate with internal teams, agents, consumers, and partners as needed.

What You Bring

Required

• High School Diploma, GED, or equivalent experience.

• Advanced English and Spanish (fully bilingual).

• Ability to multitask while navigating multiple systems.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Strong verbal and written communication skills.

• Excellent attention to detail and ability to follow structured procedures.

Preferred (Nice to Have)

Experience in back office, operations, data processing, insurance environments, call centers, or related environments.

Why Integon

We offer rewards that support your wellbeing, your family, and your growth.

Compensation and Financial Benefits

• Paid training.

• Fully reported wages to IMSS and Infonavit.

• Savings Fund.

• Profit Sharing.

• Weekly food vouchers.

• Weekly payment schedule.

• Life and burial insurance.

Wellbeing

• Nine days of Paid Time Off (in addition to annual vacations).

• Nine paid company holidays per year.

• Marriage Leave.

• Parental Leave.

• Access to learning platforms for your professional development.

• Employee referral program.

• Discounts with partner establishments.

• Monthly employee events and celebrations.

Workplace

• On-site parking.

• On-site wellness center.

• On-site coffee shop.

• Gaming room.

Who Thrives Here

You'll succeed in this role if you're someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field.

Apply Today

Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success.

Skills
Claims Support, Data Entry, Detail-Oriented, Financial Processing, Subrogation Claims

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Client-provided location(s): Tijuana, Mexico

Job ID: allstate-152279467

Employment Type: OTHER

Posted: 2026-06-01T18:54:43