Job Description
With more than 80 years of experience engineering science and technology solutions to support national security, Alion supports clients with big ideas and real solutions.
Position Description
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
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Education/Certifications:
Bachelor's degree in a technical discipline from an accredited college or university is required.
Relevant Experience:
Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.
DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher is required.
*CJ
Security Clearance: Top Secret/Sensitive Comp Info
Telework - Not Eligible
Diversity Statement
We are an EOE that values our employee's talent – regardless of gender, race, ethnicity, national origin, sexual orientation, religion or other protected characteristics – Your Talent Is Our Strength .
Women, minorities, individuals with disabilities and Veterans are encouraged to apply. Alion will provide a reasonable accommodation to individuals with disabilities and disabled veterans who need assistance to apply. Please visit the Alion Careers site for more information. U.S. Citizenship Required for the majority of our positions.
Covid Notice
A new Federal Executive Order requires that employees of Federal contractors and subcontractors be fully vaccinated for COVID-19 by December 8, 2021. Accordingly, as a condition of employment with Technical Solutions, a division of Huntington Ingalls Industries, employees will be required to provide proof of full vaccination against COVID-19 or have an approved exemption prior to starting employment.