Production Specialist- Ontario Canada

Learn more at careers.alight.com.

About the Role

Alight's Production Specialist is the primary role in the Client Support Services (CSS) operation. The Production Specialist will eventually perform all aspects and duties within the CSS operation. These duties entail both activities associated with "Inbound" and "Outbound" client deliverables.

Responsibilities

• Using scanners, printers, and assembly equipment to exceed our customers' expectations.
• Working closely with Workflow Coordinator and management to balance incoming work with critical outgoing mail.
• Using clear and timely communication to senior colleagues and management ensuring we deliver world-class service to our clients.
• Receiving the inbound mail and sorting the mail based on client.
• Scanning the mail on the Imaging scanner based on established standard operating procedures.
• Operating high-speed print devices - setup, operate, finish, reconciliation, and light maintenance.
• Assembling manually - hand folding, collation, insertion, and reconciling of personalized documents.
• Troubleshooting equipment and operating stand-alone postage meters.
• Receiving/Warehousing (Shipping/Receiving, Material evaluation/validation, Put away/Order Pulling, Cycle Counting)
• Staging and gathering all components of the bill of materials for final assembly finished goods ready for shipping.

Requirements

• Have good problem-solving skills.
• Have a good work ethic with a high level of accountability, honesty, and integrity.
• Be willing to perform in a moderately flexible schedule to meet business demands.
• Have 2 years' experience in operations, Production Printing, Automated Inserting or Receiving/Warehousing.
• Be willing to learn to setup, operate, and troubleshoot all equipment in all production areas and accompanying procedures.
• Have the ability to communicate effectively in a professional environment.
• Be able to work with accuracy, neatness and speed while maintaining a clean, and organized work environment.

Education

• Have a High School diploma or GED

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work a nd home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :
38,000.00 CAD
Maximum :
66,000.00 CAD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Client-provided location(s): Toronto, Canada

Job ID: Alight-R-36245

Employment Type: OTHER

Posted: 2026-01-27T18:57:08