Krakow Property and Site Services Specialist

Job Summary

• Represent the Alight Brand in a positive and pleasant way to clients, employees, and guests.
• Maintain Reception desk at office.
• Ensure all building facilities adhere to proper safety standards and cleaning procedures.
• Communicate with external contractors and vendors concerning facility needs.
• Handle General Accounting Tasks and Office Duties
• Assist in ensuring security practices are followed in Poland location.
• Identifies opportunities for optimization and operationalizes processes that increase efficiency, reduce costs.
• Collaborates with Third-Party Security, Data Privacy, Finance, Legal, HR and business leaders to define and/or streamline processes where dependencies exist with Real Estate Team
• Oversee building installments and/or refurbishments.

• Greet clients and employees at the front desk.
• Answering incoming calls; directing calls to the appropriate staff; answering general inquires (telephone, e-mail, walk-in)
• General office duties - Create and distribute general office notices, coordinate office meetings including catering and conference room bookings, help with travel for employees coming into the area, ordering office supplies, processing mail.
• Conduct regular inspections to identify areas for improvement and develop action plans to address any issues (including interior and exterior areas of the building for cleanliness and general conservation).
• Assist in the implementation and monitoring of preventative maintenance programs to minimize equipment failure and optimize asset lifespan.
• Comply with all health and safety policies and procedures.
• Oversee the maintenance and repair activities of mechanical, electrical, plumbing, and other technical systems in accordance with industry standards and best practices.
• Handle General accounting - work with vendors to obtain necessary documents for vendor creation, invoice processing, follow-up with AP on payment inquiries.
• Collaborate with cross-functional teams to provide Real Estate/technical support during new facility startups, renovations, or relocations.
• Assist in helping oversee onsite building contractors for any installment/refurbishment.
• Help coordinate facility services in other locations as needed.

• BA/BS in Facility Management, Engineering, or a related field or work experience.
• Relevant experience of minimum 5 years in Facilities Management
• Relevant experience of minimum 5 years performing Reception / Office management duties.
• Proven professional experience in facility management, with strong expertise in technical operations.
• Familiarity with relevant industry codes, regulations, and best practices.
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Strong analytical and problem-solving ability to identify and resolve technical issues.
• Proficiency in computer software applications related to facility management.
• Excellent communication and relationship management skills, with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.
• Strong cross-cultural skills and experience working with global delivery models.
• Customer Service orientated.
• A leader in problem solving.
• Able to travel if needed.
• Excellent communication and relationship management skills, with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.
• Strong cross-cultural skills and experience working with global delivery models.
• Customer Service orientated.
• A leader in problem solving.
• Able to travel if needed.