Storage Administrator V

Category/Area of Expertise: IT & Technology
Job Requisition: 479883
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Infrastructure - Hosting (5118680)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Storage Administrator V is a highly experienced engineer with a proven track record of delivering technical leadership in the design, implementation, and optimization of enterprise backup and storage hosting services. They operate in a fast‑paced environment, applying advanced expertise across Rubrik, IBM Spectrum Protect (TSM) , Commvault, and large‑scale storage platforms to deliver resilient, well‑engineered data protection solutions. This includes translating business and technical requirements into robust architectures supporting multi‑datacenter, hybrid backup infrastructures. The Storage Administrator V serves as a senior technical contributor, leader, and mentor to junior engineers, significantly influencing project outcomes and platform maturity.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Quincy, MA.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties And Responsibilities

• Provide subject matter expertise in the architecture, engineering, and optimization of enterprise backup and storage hosting solutions across multi‑datacenter environments.
• Recommend and design components that integrate seamlessly across backup and storage domains, ensuring alignment with the enterprise architectural roadmap.
• Lead deployment of backup and recovery solutions (Rubrik, TSM, Commvault) supporting large‑scale hybrid environments and multi‑petabyte storage footprints.
• Ensure backup, recovery, and storage infrastructure solutions are delivered on time, cost‑effectively, and aligned with total cost‑of‑ownership best practices.
• Develop and maintain detailed technical documentation, runbooks, and architectural diagrams to ensure operational clarity and compliance.
• Create and execute communication plans to keep business partners, application teams, and leadership informed of upcoming changes, risks, or impacts.
• Develop robust test plans, failover procedures, data‑validation scripts, and DR execution playbooks; ensure defects are tracked, resolved, and documented.
• Serve as a key liaison to communicate infrastructure changes, platform upgrades, DR events, and system maintenance to stakeholders and dependent teams.
• Ensure backup and storage operations account for business‑critical processing windows, freeze periods, major releases, and DR testing cycles.
• Conduct reviews of current backup/storage processes to identify capability gaps, modernization opportunities, and efficiencies.
• Recommend innovations and simplifications in backup architecture, storage lifecycle management, automation, and disaster recovery design.
• Build strong partnerships with application owners, infrastructure leaders, and engineering teams to ensure data protection solutions meet evolving business needs.
• Provide Tier‑3 and escalation support for backup failures, storage issues, performance bottlenecks, and complex recovery scenarios.
• Identify and lead initiatives aimed at reducing technical debt, improving platform reliability, and enhancing operational maturity.
• Develop solutions to highly complex backup, replication, and storage challenges affecting multiple environments and business units.
• Serve as a technical leader, mentoring junior engineers and influencing technical direction in backup, storage, and DR engineering practices.
• Drive and participate in cross‑functional design sessions, leading teams to strong technical conclusions while modeling accountability and continuous improvement.
• Ensure 24/7 operational stability of enterprise backup and storage environments, including participation in on‑call rotations and responding to critical incidents as needed.
• Partner closely with the Managed Service Provider (MSP) to ensure operational excellence across backup and storage services, driving consistent adherence to SLAs, KPIs, and performance expectations.
• Collaborate with MSP engineering and operations teams to proactively identify optimization opportunities, reduce recurring incidents, and improve platform stability, availability, and recovery outcomes.
• Lead governance, operational reviews, and continuous‑improvement discussions with MSP leadership to enhance processes, strengthen accountability, and ensure the highest levels of infrastructure resilience and uptime.

• 8+ years of hands‑on experience in enterprise‑level backup, recovery, and storage engineering roles.
• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
• Strong analytical, troubleshooting, and problem‑solving skills.
• Excellent communication, documentation, and collaboration abilities.
• 5+ years of experience with Backup Technologies (Rubrik, Commvault, IBM Spectrum Protect)
• 4+ years of experience with Storage & Replication Platforms (NetApp OnTap, HPE 3PAR/Primera block storage, HPE Nimble, Fiber Channel SAN, etc...)
• 3+ years of experience with Cloud Backup Solutions (Azure Cloud Backup, Google Cloud Backup)
• 3+ years of experience in Hybrid & Enterprise Backup

• Demonstrated ability to manage backup infrastructures supporting 3+ PB of data.
• Strong experience with multi‑datacenter backup, replication, and DR strategies.
• Advanced automation and scripting skills using PowerShell and Python.
• Comprehensive understanding of enterprise storage technologies, SAN/NAS concepts, and data protection methodologies.
• Expertise in architecting high‑availability, resilient backup and DR solutions.

• Master's Degree in relevant field of study, Additional trainings or certifications in relevant field of study.
• Preferred advanced certifications:

• Rubrik Certified System Administrator (RCSA)
• Commvault Certified Architect
• Microsoft Certified: Azure Administrator

• Experience in Agile teams and Product/Platform based operating model.
• Experience in leading teams
• Experience in retail or grocery preferred.