Sr. Product Manager- Platforms

Category/Area of Expertise: Product Management
Job Requisition: 460441
Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: NCF Product Management (5157939)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose
Lead and define the strategic vision for our CMS, Backend-for-Frontend (BFF) architecture, and design system orchestration. Own end-to-end product lifecycle - from discovery, strategy, and roadmap creation to execution, launch, and iteration - ensuring cohesive user experiences and scalable systems across all frontends.

• Define and communicate a clear vision for CMS, BFF, and design system integrations aligned with business objectives.
• Continuously evolve a multi-product roadmap prioritizing impact, scalability, and cross-channel consistency.
• Collaborate deeply with engineering, UX/design, platform, data, and frontend teams to craft orchestration layers and design system integration.
• Act as a key liaison between technical and non-technical stakeholders to align on goals and timeline.
• Drive user and stakeholder research to identify CMS and UI orchestration needs across channels.
• Analyze competitive offerings and ecosystem trends to inform product differentiation strategy.
• Own feature delivery through agile processes - define and prioritize backlog, specify requirements, run sprints, and monitor delivery.
• Collaborate with designers to define UI components and design system elements that ensure consistency and scalability across web and mobile native platforms.
• Coordinate GTM efforts - partner with Merchandising, Marketing, and key stakeholders to drive awareness and adoption.
• Enable engineering and support teams with documentation and training on CMS, BFF patterns, and design system.
• Define and track KPIs (e.g. time-to-market, adoption rates, performance, UX metrics).
• Iterate based on qualitative and quantitative data to improve orchestration capabilities.
• Coach junior PMs in strategic thinking, technical complexity, and cross-team collaboration.

• 6+ years in product management with 3+ years at senior level in CMS, API orchestration, or platform-level infrastructure.
• Comfortable with frontend frameworks (e.g. Vue), BFF patterns, API design, and design systems.
• Experience crafting product strategies, roadmaps, and using data to measure outcomes.
• Proven track record managing complex, cross-functional programs and mentoring PMs.
• Strong empathy with end users and technical proficiency to translate needs into product specs.
• Excellent communication and stakeholder management skills at all levels.

• Familiarity with decoupled/headless CMS architectures and orchestration.
• Prior work on enterprise-grade design systems or UI frameworks.
• Experience with BFF or similar backend orchestration layers.
• Knowledge of agile methodologies and API-first product models.