Specialist II CBB

Category/Area of Expertise: Human Resources
Job Requisition: 480738
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Total Rewards Administration (5135608)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Acts as a subject matter expert on various benefit programs defined in our collectively bargained
agreements (CBA), such as H&W programs, Pension programs, and various other types of
activities dictated by the CBA. Evaluates benefit program functionality within the HR systems, along with interaction with third party administrators, recommending innovative ways to
improve processes. Serves as quality assurance lead for CBA administration in support of
consistent administrative practices. Develops and maintains department documentation and
training aids. Acts as primary resource for team members. Coordinates various data resources
and produces financial summary reporting for Finance related to all benefits programs, in support
of SOX controls. Works with a variety of internal and external contacts, including vendors,
auditors, brokers and regulatory agencies.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.

Duties and Responsibilities:

Primary liaison with brand labor teams to assess CBA's and interpret content for
necessary change management in the related HRIS system(s).
• Supports claims, contributions, and other data assessment initiatives as needed to assist the brand labor team(s) as well as external auditors and consultants.
• Reviews, updates and analyzes department documentation for accuracy and SOX compliance.
• Develops and supports training of new CBB Coordinators.
• Creates documentation and training of standard operating procedures for CBB team
• Coordinates business user acceptance testing of system functionality, including supporting
the development of business requirements and test plans. Delegates detailed test scripts to
CBB team for execution, and ensures tested updates are working properly post-migration to
production.
• Develops standard operating procedures. Monitors administrative integrity, develops tracking
systems to monitor assigned benefit program transactions and makes technical system
improvement recommendations.
• Oversees the integrity and accuracy of financial data and vendor payments for Plan
reconciliation.
• Stays current on benefit trends and applicable legislation.

• Associate degree or equivalent combination of education and work experience.

• Minimum of 5 years of related work experience in Benefits Administration, claims processing,
collectively bargained benefits or other benefits related area.
• Intermediate MS Office, Visio and Project skills. • Advanced Excel skill
• HR systems knowledge.
• Strong understanding of ERISA and applicable benefit provisions.
• Strong Customer Service Skills.
• Basic accounting skills.
• Analytical and creative problem-solving skills.

• Strong oral and written communication skills.
• Strong organizational skills and detail orientation.
• Ability to instill customer focus in a work environment.

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

ME/NC/PA/SC Salary Range: $75,040 - $112,560

#LI-ES1

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Client-provided location(s): Carlisle, PA

Job ID: Ahold_Delhaize-480738_external_USA-PA-Carlisle

Employment Type: OTHER

Posted: 2026-02-10T18:59:37